Aspire FAQs
English
Bahasa Indonesia
简体中文
Go to Aspireapp
Need more help? Email us here
Bahasa Indonesia
简体中文
Cards
Incorporate with Aspire
Incorporate with Aspire (SG Businesses)
Incorporate with Aspire (Non-SG Businesses)
Account Opening
About Us
Account Opening & Eligibility
Account Management
Multi-User Access
Approval Policy
Notification Settings
Account Details
Account Closure
SGD Account
General
Send Locally
Receive Locally
Receive PayNow Locally
Send Internationally
Receive Internationally
USD Account
About your USD Account
Eligibility
Managing your USD Account
Send Money
Receive Money
IDR Account
All about IDR Account
Managing IDR Account
Send Money
Receive Money
Integrations
Cards
General Card Information
Physical Card
Advance Cards
Debit Cards
Spend Management
Budgets
Claims
Bills
Revenue Management
Invoice Management
Payment Platform Integrations
Accounting Integrations
Xero
NetSuite
QuickBooks
Jurnal
Accurate
Export Data
Category Management
Subscription Plan
Services & Value
Promotions
Billing
Payment Platforms
Apple Pay
Google Pay
Stripe
PayPal
Safety and Security
Funds Safety
Security and Fraud Controls
Other Queries
Personal Data Protection Act (PDPA)
Others
Back to home
Aspire FAQs
Cards
Incorporate with Aspire
Incorporate with Aspire (SG Businesses)
Incorporate with Aspire (Non-SG Businesses)
Account Opening
About Us
Account Opening & Eligibility
Account Management
Multi-User Access
Approval Policy
Notification Settings
Account Details
Account Closure
SGD Account
General
Send Locally
Receive Locally
Receive PayNow Locally
Send Internationally
Receive Internationally
USD Account
About your USD Account
Eligibility
Managing your USD Account
Send Money
Receive Money
IDR Account
All about IDR Account
Managing IDR Account
Send Money
Receive Money
Integrations
Cards
General Card Information
Physical Card
Advance Cards
Debit Cards
Spend Management
Budgets
Claims
Bills
Revenue Management
Invoice Management
Payment Platform Integrations
Accounting Integrations
Xero
NetSuite
QuickBooks
Jurnal
Accurate
Export Data
Category Management
Subscription Plan
Services & Value
Promotions
Billing
Payment Platforms
Apple Pay
Google Pay
Stripe
PayPal
Safety and Security
Funds Safety
Security and Fraud Controls
Other Queries
Personal Data Protection Act (PDPA)
Others
Cards
Corporate Cards (Virtual & Physical)
General Card Information
How can I make edits on my virtual card?
Can I re-assign active cards from one user to another?
How do I cancel my Card?
What type of transactions can I use my card with?
There has been a deduction from my Aspire Card, but the payment failed on the merchants website
How do I remove a Merchant Lock?
How do I freeze a Card?
How do I view my card details?
How do I know when an employee has made a card request or edit require to their card?
How do I replace a virtual card?
Why did Aspire freeze my card?
Which Countries can request our Virtual Cards?
How many cards can I create?
How do I change the limit on my employee's Card?
How do I change the limit on a card?
Can my employees request a card in-app?
How do I add an existing card to a budget?
Can I convert my virtual card to a physical Card?
How do I change the name on my Aspire Card?
How do I set a merchant lock?
Why is my card transaction not reflecting in-app yet?
What can I do if I have been charged multiple times for the transaction?
What can I do when I see an unauthorised transaction in my account?
How do I give an Aspire card to other users?
How do I use my Aspire card with Apple Pay?
How do I integrate my Aspire card with Google Pay?
What are the card exchange rates?
Where is my card refund?
Can I create multiple cards?
Can I get a physical card?
See more
Physical Card
Can an admin user limit the overseas use of physical cards?
Can my physical card be used overseas?
How do I create a physical card?
Can I use my physical card to withdraw cash from an ATM?
How do I activate my physical card?
What is the cost of a physical card?
See more
Advance Cards
How do I pay my Advance Card Invoice?
Where can I view my Advance Limit details?
Can I make an early repayment for my Advance card bill?
Why has my Advance Card Account been closed down?
Can I request a temporary or permanent limit increase on my Advance Card?
Can I receive cashback on my Advance Card?
What are the late fees for not paying my Aspire Advance Limit bill on time?
How do I obtain an Advance limit with Aspire?
How do I make bank transfers with my Advance limit?
How do I increase my advance limit with Aspire?
Do you have a loyalty or rewards program with your Advance Card?
How long will my Advance Card repayment reflect on my account?
What are the tax consequences if I repay my Advance Limit from a bank account outside my country? Also, which countries will tax me for making these repayments?
How can I view my Advance Card Invoice/Statement?
See more
Debit Cards
Where is my debit/advance card Refund?
Can I receive funds using my virtual debit card?
What transactions do not qualify for cashback?
Can Employees request edits on their cards?
How do I create a Debit Card?
What transactions qualify for cashback?
How does the cashback work?
See more