Aspire FAQs

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Aspire FAQs

SGD Account

SGD Account

Send & receive with your SGD Account

General

How to get an official letter containing my SGD account details?

Is there a minimum balance required for my SGD account?

How can I set up a low balance reminder on my SGD account?

Where do I find my Account number and details on my SGD Account?

Why can't I make a transfer from my SGD account?

Can Finance Submit Users submit local and FX transfers from SGD account?

How to delete saved recipient details

How can I cancel a scheduled outbound transfer?

How can I modify a scheduled outbound transfer?

How can I schedule an outbound transfer?

How can I pay my GST from my SGD account?

Where can I integrate my SGD account?

Where is my SGD fund stored?

How can I deactivate my SGD Account?

Where can I see and submit the details needed for my SGD transfers?

How can I get an Audit Confirmation Letter for my SGD Account?

Why is the account number 12 digits long?

What are the limitations of the SGD Account?

What are the transfer fees?

Why is there a transaction I do not recognize?

Does Aspire have an alternative solution to send and receive FX?

How to delete saved recipient details

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Send Locally

Which banks can I send local transfers from my SGD account?

How do I edit or delete a scheduled transaction?

Why did my SGD transfer rollback?

How long is my local outbound transfer processed?

Can I send GIRO transfers?

How can I pay CPF to my employees?

I made a transfer to a wrong account

Can I pay my Corporate Tax to IRAS with Aspire?

How can I send money from my SGD account?

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Receive Locally

What happens if the transfer is sent from a cross-border location to my Singapore SGD 12-digit virtual account?

What happens if money is sent to my old 17-digit account number?

How do I submit a GIRO Credit Authorisation?

Does Aspire support Direct Debit Authorization Form?

Does Aspire support Direct Credit Authorization Form?

How can I receive money in my SGD account?

How long does it take for the funds to reach my SGD Local account?

Can I receive GIRO payments?

Can I deposit cheques at Aspire?

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Receive PayNow Locally

Why am I unable to request Paynow on my other SGD virtual accounts?

How can I receive money through PayNow?

How to receive via QR?

How to receive via VPA?

How can I view the sender name?

Can I send payments through PayNow?

Can I receive payments from the Government of Singapore?

Which banks or apps can send funds to Aspire via PayNow?

Where are my funds received via PayNow?

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Send Internationally

How can I send THB transfers?

What countries can I send FX transfers from my SGD account?

Can I cancel my FX transfer?

How to request a recall on my FX transfer?

I exceeded the limit for my FX transfer. What should I do?

How can I send CHN (CNY) transfers?

How do I integrate Wise into my second Aspire account?

How do I send overseas transfers from my SGD account?

How do I integrate with Wise?

What FX transfers currencies can I send from my SGD account?

Currency Bank Holidays

How can I make a transfer from my Aspire SGD account to my Aspire USD account?

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Receive Internationally

How long does it take for the funds to reach my SGD SWIFT account?

Why is my SGD SWIFT Account based out of the United Kingdom?

How do I activate my SGD SWIFT Account to receive international payments?

How do I receive international transfers into my SGD account?

What is the rate for incoming SWIFT transfers?

My sender cannot recognize SWIFT code

Which countries can I receive payments from?

What currencies can I receive from overseas?

Intermediary/Correspondent Bank Details

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