Aspire FAQs

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Aspire FAQs

SGD Account

SGD Account

Send & receive with your SGD Account

General

What are the transfer fees on my SGD account?

How to request an official letter containing my SGD account details?

How to schedule an outbound transfer on SGD Account?

How to modify a scheduled outbound transfer on SGD Account?

How to cancel a scheduled outbound transfer on SGD Account?

Can Finance Submit Users submit local and FX transfers from SGD account?

Why can I not make a transfer from my SGD account?

How to deactivate Aspire SGD Account?

How to send money from SGD account?

Where can I see and submit the details needed for my SGD transfers to be credited?

Does Aspire have an alternative solution to send and receive FX?

What name appears as the sender when I send transfers from SGD Account?

Why is the SGD account number 12 digits long?

How to pay GST from Aspire SGD account?

What are the limitations of the SGD Account?

Where can I download the transaction receipt of my transfers from SGD Account?

How to set up a low balance reminder on SGD account?

I initiated a SWIFT transfer with incorrect details from my Aspire SGD Account

Does Aspire support Direct Debit Authorization?

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Send Locally

How to send GIRO transfers?

How long does it take for my local SGD outbound transfer to reach my recipient?

How to Cancel/Recall my local transfer sent via the SGD account?

Can I pay my Corporate Tax to IRAS with Aspire?

Which banks can I send local transfers from my SGD account?

Why did my SGD transfer rollback?

How to make batch payment transfers using your SGD Account?

How to submit payroll GIRO transfers

How to reduce the chances of outward SGD Payment Failure?

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Receive Locally

Guide on receiving GIRO payments

Can I deposit cheques at Aspire?

What happens if the transfer is sent from a cross-border location to my Singapore SGD 12-digit virtual account?

Does Aspire support Direct Credit Authorization Form?

How to receive money in my SGD account?

How long does it take for the funds to reach my SGD Local account?

What happens if money is sent to my old 17-digit account number?

How to submit a GIRO Credit Authorisation?

Why is my inward GIRO transfer delayed for more than 5 business days?

What is my SGD Local Account's Address?

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Send & Receive PayNow Locally

How to receive money via PayNow?

Where is my incoming PayNow Transfer?

Which banks or apps can send funds to Aspire via PayNow?

Can I receive payments from the Government of Singapore via Paynow?

How to view the sender name of a PayNow transfer?

Why hasn't my PayNow been activated?

Why am I unable to request Paynow on my other SGD virtual accounts?

Why did my PayNow QR Code & VPA not work?

Can I request SGQR with Aspire PayNow?

How to send money via PayNow?

Where is my refund from a failed PayNow transfer?

Why can't a sender using Maybank transfer to my Paynow VPA?

Can I use Paynow to receive investments and capital funding?

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Send Internationally

How to convert funds from SGD account to USD account?

What currencies can I send from my SGD account?

How to integrate with Wise?

How to send overseas transfers from my SGD account?

I exceeded the limit for my FX transfer. What should I do?

How to Cancel/Recall my FX transfer sent via the SGD account?

To which countries can I send FX transfers from my SGD account?

How to send CNH (CNY) transfers from my SGD Account?

Guide to INR Transfers from Aspire SGD Account

How to send HKD transfers from my SGD Account?

Why is my outbound FX transfer from SGD Account in a pending/processing state?

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Receive Internationally

From which countries can I receive transfers to my Aspire SGD account?

How to receive international transfers into my SGD account?

What currencies can I receive from overseas in my SGD Account?

How to activate my SGD SWIFT Account to receive international payments?

What are the fees and rates for incoming SWIFT transfers to the SGD account?

My sender does not recognize SWIFT code

Is ABA routing number required when sending funds to my SWIFT SGD account?

How long does it take for the funds to reach my SGD SWIFT account?

Why is my SGD SWIFT Account based in the United Kingdom?

Why can't I receive cross-border transfers into my Aspire SGD account based in Singapore, which starts with 885-215-XXX-XXX and is powered by DBS?

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