Aspire FAQs

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Aspire FAQs

Account Management

Account Management

Multi-User Access, Approval Policy, Account Details, Notifications

Multi-User Access

How to assign Departments & Designations to existing users

How can I add new users to my Aspire account?

What user roles are available in the Aspire account?

How to add an Employee user to your Aspire account

How can I remove access to an existing user?

How do I add multiple users to my Aspire Account?

How do I add an Admin user to my Aspire Account?

How to add a Finance User to your Aspire Account

How to use Aspire as an Employee User

What documents are required by an invited user?

How do I add bulk users to my account?

What happens after I invite other users?

How do I modify or cancel the access of a pending user?

How to modify the role of an existing user?

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Approval Policy

What is a Transfer Approval Policy?

Which transactions are covered under the Transfer Approval Policy?

How can I create a Transfer Approval Policy?

How can I Submit and Approve transfers after creating a Transfer Approval Policy?

What happens when an Approver creates a transfer?

How can I remove the Approval Policy created?

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Notification Settings

How can Admin users manage notification preferences in Aspire?

How can Finance users manage notification preferences in Aspire?

How can Employee users manage notification preferences in Aspire

Account Details

Can I use my Aspire account to provide charge or debenture for a loan?

Where can I find my official account details?

How do I change my email/phone number?

How to change my registered Mobile Number?

How can I update my Business details?

How do I edit my business details?

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Account Closure

How do I close/deactivate my Aspire account?

What happens when my Aspire account is frozen or put on hold?

Why was my account closed by Aspire?