Aspire FAQs

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Aspire FAQs

Account Management

Account Management

Multi-User Access, Approval Policy, Account Details, Notifications

Multi-User Access

My admin has resigned. How can I add a new admin to my account?

How can I add new users to my Aspire account?

What user roles are available in the Aspire account?

How do I add an Admin user to my Aspire Account?

How can I remove access to an existing user?

How to assign Departments & Designations to existing users

What happens after I invite other users?

How do I modify or cancel the access of a pending user?

How to modify the role of an existing user?

What documents are required by an invited user?

How to add a Finance User to your Aspire Account

How to add an Employee user to your Aspire account

How to use Aspire as an Employee User

How do I add bulk users to my account?

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Approval Policy

How can I create a Transfer Approval Policy?

What is a Transfer Approval Policy?

Which transactions are covered under the Transfer Approval Policy?

How can I Submit and Approve transfers after creating a Transfer Approval Policy?

What happens when an Approver creates a transfer?

How can I remove the Approval Policy created?

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Notification Settings

How can Admin users manage notification preferences in Aspire?

How can Finance users manage notification preferences in Aspire?

How can Employee users manage notification preferences in Aspire

Account Details

How can I update my personal bank account details for receiving Claims?

How to change my registered email address?

Where can I find my official account details?

How to change my registered Mobile Number?

How do I edit my business details?

How can I update my personal address?

Can I use my Aspire account to provide charge or debenture for a loan?

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Account Closure

How do I close/deactivate my Aspire account?

What happens when my Aspire account is frozen or put on hold?

Why was my account closed by Aspire?