Aspire FAQs
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Account Management
Incorporation
Account Opening
About Us
Account Opening & Eligibility
Account Management
Multi-User Access
Approval Policy
Notification Settings
Account Details
Account Closure
SGD Account
General
Send Locally
Receive Locally
Send & Receive PayNow Locally
Send Internationally
Receive Internationally
USD Account
Eligibility
Managing your Aspire USD Account
Send Money
Receive Money
About your Aspire USD Account
IDR Account
All about IDR Account
Managing IDR Account
Send Money
Receive Money
EUR Account
Eligibility
About your Aspire EUR Account
Send Money
Receive Money
Cards
General Card Information
Physical Card
Advance Cards
Debit Cards
Spend Management
Budgets
Claims
Bills
Revenue Management
General
Invoices
Payment Link
Accounting Integrations
Xero
NetSuite
QuickBooks
Jurnal
Accurate
Export Data
Category Management
SAP Business One
Zoho Expense
Payment Platforms
Stripe
PayPal
Shopify
Apple App Store
Qoo10
Lazada
Shopee
Etsy
Subscription Plan
Services & Value
Billing
Safety and Security
Funds Safety
Security and Fraud Controls
Other Queries
Personal Data Protection Act (PDPA)
Others
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Aspire FAQs
Account Management
Incorporation
Account Opening
About Us
Account Opening & Eligibility
Account Management
Multi-User Access
Approval Policy
Notification Settings
Account Details
Account Closure
SGD Account
General
Send Locally
Receive Locally
Send & Receive PayNow Locally
Send Internationally
Receive Internationally
USD Account
Eligibility
Managing your Aspire USD Account
Send Money
Receive Money
About your Aspire USD Account
IDR Account
All about IDR Account
Managing IDR Account
Send Money
Receive Money
EUR Account
Eligibility
About your Aspire EUR Account
Send Money
Receive Money
Cards
General Card Information
Physical Card
Advance Cards
Debit Cards
Spend Management
Budgets
Claims
Bills
Revenue Management
General
Invoices
Payment Link
Accounting Integrations
Xero
NetSuite
QuickBooks
Jurnal
Accurate
Export Data
Category Management
SAP Business One
Zoho Expense
Payment Platforms
Stripe
PayPal
Shopify
Apple App Store
Qoo10
Lazada
Shopee
Etsy
Subscription Plan
Services & Value
Billing
Safety and Security
Funds Safety
Security and Fraud Controls
Other Queries
Personal Data Protection Act (PDPA)
Others
Account Management
Multi-User Access, Approval Policy, Account Details, Notifications
Multi-User Access
What user roles are available in the Aspire account?
How to assign Managers, Departments and Designations to users
How to add new users to Aspire account?
How to remove an existing user's access?
What documents are required by an invited user?
How to use Aspire as an Employee User
How to modify or cancel the access of a pending user?
How to modify the role of an existing user?
See more
Approval Policy
How to create a Transfer Approval Policy?
What happens when an Approver creates a transfer?
How to Submit and Approve transfers after creating a Transfer Approval Policy?
Which transactions are covered under the Transfer Approval Policy?
What is a Transfer Approval Policy?
How to remove an existing Transfer Approval Policy?
See more
Notification Settings
How to manage notification preferences
Account Details
How to update my registered Mobile Number?
How to update my business details?
How to update my registered email address?
What are the intermediary/correspondent bank details for receiving funds via SWIFT?
How to update my personal bank account details for receiving Claims?
How to request an Audit Confirmation Letter for my Aspire Debit Account?
How to add and delete saved recipient details?
How to update my personal address?
My sender's bank cannot recognize the SWIFT Code
How to receive a start-up investment to my Aspire Debit Account?
See more
Account Closure
Why was my account closed by Aspire?
What happens when my Aspire account is frozen or put on hold?
How to close/deactivate my Aspire account?