You can customise the notifications you want to receive in-app regarding transfers, card payments, team activity, feature updates and offers.
To change your preferred notifications via desktop:
-
- Click the "Settings" Icon on the upper right of the page
- Select "Notifications"
- Turn on/off the notification by clicking on the push button
or change delivery options to edit your preferences from the multiple categories
- Click the "Settings" Icon on the upper right of the page
-
- Click on the "Menu" button located on the lower side of the screen
- Scroll down to the Settings section, then click "Notifications"
- Turn on/off the notification by clicking on the push button or change delivery options to edit your preferences from the multiple categories
- Click on the "Menu" button located on the lower side of the screen
Notification Preference Categories
Admin, Finance, or Employee roles can customize the notification preferences (SMS, Email, Push) based on different categories that are specific to the user type:
| Transfer | Outbound transfers | When money gets deducted from your account |
| Inbound transfers | When money gets added into your account | |
|
Transfer approval*
|
When your team member sets up a transfer for your approval | |
|
Low balance reminder
|
Reminder when your balance is below a certain nominal | |
| Card | Card transaction | When you successfully performed card transactions |
| Card cashback | When cashback is credited into your account | |
|
Budget (Only Admin or Budget Owners can see this) |
Budget activity | When your team makes transactions on your budgets |
|
Multi-user access
(Only Admin can see this)
|
Team activity
|
When anyone in your team performs important actions |
|
Invoicing
|
Invoice auto-matched | When an invoice is automatically matched with a payment |
|
Tips and offers
|
Tips
|
Get tips on getting the most out of Aspire products |
|
Feature updates and offers
|
Stay up-to date with the latest features & offers |
*Transfer approval: we highly recommend that at least one admin receives this notification to stay updated on your team's transfer requests.
Mandatory Notifications
We will send you mandatory notifications out of your notification preference settings. Here are the notifications you will continue to receive from Aspire:
- One Time Passwords (OTPs)
- Transaction failure notification from transfers or card payments
- Security and compliance-related topics
- Notification if you have signed in from a new or unrecognised device
- Email notification on Advance Card Billing Statement (if Advance Limit is activated)
Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.
Suggestions? Let us know here.