Aspire FAQs

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Aspire FAQs

IDR Account

IDR Account

Pay & receive with your IDR Account

All about IDR Account

How to open an IDR Account

What are the transfer fees on my IDR Account?

How to withdraw money from the IDR Account?

Managing IDR Account

How to request an official letter containing my IDR account details?

How to create and delete recipients in your IDR account?

How to modify a scheduled outbound transfer on IDR Account?

Where can I download the transaction receipt of my transfers from IDR Account?

Send Money

How to send and receive FX transfers in your IDR account?

How to make a local IDR transfer?

How can I get a Foreign Inward Remittance Certificate (FIRC) for transfers sent from my IDR account?

What currencies are supported for IDR FX transfers via the Transfer Request Form?

Why is my outgoing IDR transfer pending?

How to withdraw funds out of my IDR Account?

How to top up GoPay account using IDR account?

How to Cancel/Recall my transfer sent via the IDR account?

How to top up OVO account using IDR account?

Why can I not make a transfer from my IDR account?

What transaction system is used to send my IDR funds?

Can I send funds to a BCA Virtual Account?

Why is my payee receiving payments from PT Kharisma Catur Mandala?

How to make batch payment transfers using your IDR Account?

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Receive Money

How to add funds to my IDR Account?

How long it takes for funds to be credited to my IDR account?

How long will it take for a SWIFT transfer to be sent to my IDR account?

How to receive money to my IDR account from accounts based outside of Indonesia?

Why I can't see the sender's name in my incoming transfers?

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