Why I can't see the sender's name in my incoming transfers?

Incoming transfers to your IDR account will not display the sender's name. Currently, this is a limitation that affects all payment provider companies in Indonesia due to the limited APIs provided by the regulators to non-bank institutions. 

As an alternative solution, if you are expecting a transfer from your customer, you can use our Payment Link feature. This will enable you to capture your customer's details and track which customer payments have been paid in real-time.

We are actively looking for a permanent solution to this limitation so that you can see your sender's information at all times.

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

Suggestions? Let us know here.