Why is my payee receiving payments from PT Kharisma Catur Mandala?

When you send funds from your IDR account, sometimes the recipient can see that the funds were sent from PT Kharisma Catur Mandala. Please note that this is the name of our partner service provider that enables your IDR Account.

This is a platform limitation that affects many payment provider companies in Indonesia,  due to the limited APIs provided by the regulators. 

It can happen randomly depending on the transfer method used and the chosen beneficiary bank. In most situations, your payees/recipients can see that the funds were sent using the name of your business account.

We are actively looking for a solution to this limitation so that your payees/recipients have the right information at all times.

Suggestions? Let us know here.