1. Aspire FAQs
  2. Cards
  3. General Card Information

How to cancel a virtual or physical card?

Note: Cancelled cards cannot be re-activated again. 

Cancelling your virtual or physical card is done inside your Aspire Account. 

  1. Click on "Cards" on the left-hand side, under "Spend" section
  2. Select the card you would like to cancel 
  3. Select "🔒 Security Options"
  4. Select "Cancel"
  5. Select why you are cancelling this card and insert reason, if necessary
  6. Click "Proceed"
  7. Your card is now cancelled

You can also watch this quick video:

HubSpot Video

Note! Employees and Finance users are not authorized to cancel their own cards. Only Admin users can cancel the cards of other users on the account. Budget Owners can also cancel the cards of users under their budget.

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

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