Aspire FAQs

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Aspire FAQs

USD Account

About your Aspire USD Account

USD Account

Pay and receive with your USD Account

Eligibility

How to activate the Aspire USD account?

I am not eligible for the Aspire USD account. What other services can Aspire offer?

What is the eligibility to open a USD account?

Managing your Aspire USD Account

What are Shared (SHA) and Our (OUR) Charges?

How to request an official letter containing my Aspire USD account details?

Where can I find the MT103/transaction receipt for my outbound Aspire USD SWIFT transfer?

How to deactivate & reactivate the Aspire USD Account?

Send Money

What currencies can I send locally from Aspire USD account?

Can I choose a specific Intermediary or Correspondent bank for my outbound Aspire USD SWIFT transfer?

What are the fees when sending funds from my Aspire USD account?

How to send transfers from Aspire USD Account?

How to convert funds from Aspire USD account to Aspire SGD account?

What currencies can I send from my Aspire USD account via SWIFT?

To which countries can I send transfers from my Aspire USD Account?

How to include the 6-point KYC information on my SWIFT transfer as required by the beneficiary bank?

Can I make transfers via Single Euro Payments Area (SEPA) from my Aspire USD account?

How long does it take for my Aspire USD transfer to reach my recipient?

How to cancel/recall my outbound Aspire USD transfer?

Can I send/receive crypto-related transactions into my Aspire USD Account?

What name appears as the sender when I send transfers from Aspire USD Account?

How to convert funds from Aspire USD account to Aspire IDR account?

How to obtain a Foreign Inward Remittance Certificate (FIRC) on transfers sent from my Aspire USD account?

I'm having trouble sending transfers from my Aspire USD account

Is there a transfer limit for outbound Aspire USD transfers?

I initiated a SWIFT transfer with incorrect details from my Aspire USD Account

Why did my recipient receive less than the amount I sent from my Aspire USD Account?

Guide to INR Transfers from Aspire USD Account

Guide to EUR Transfers from Aspire USD Account

Guide to IDR Transfers from Aspire USD Account

How to make batch payments from USD Account?

Guide to GBP Transfers from Aspire USD Account

Guide to SGD Transfers from Aspire USD Account

Guide to USD Transfers from Aspire USD Account

Guide to PHP Transfers from Aspire USD Account

Guide to AUD Transfers from Aspire USD Account

Guide to MYR Transfers from Aspire USD Account

Guide to HKD Transfers from Aspire USD Account

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Receive Money

From which countries can I receive transfers to my Aspire USD account?

What currencies can I receive in my Aspire USD account?

What are the fees and rates for incoming transfers to the Aspire USD Account?

How to receive transfers in Aspire USD account?

How long does it take for the funds to reach my Aspire USD account?

What is the refund timeline for rejected SWIFT payments from Aspire USD account?

Can you support Semi-Automated/manual SWIFT Transfers?

Can I receive Cash Transfers on my USD Account?

Where can I see and submit the details needed for my Aspire USD transfers?

Is there any limit in receiving transfers to my Aspire USD account?

Why can't I receive cross-border transfers into my Aspire USD account based in Singapore, which starts with 885-215-XXX-XX and is powered by DBS?

What is the Sort Code for receiving USD transfers to my Aspire USD account?

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About your Aspire USD Account

Why do my Aspire USD account details have "The Currency Cloud Limited" or "Community Federal Savings Bank" as the bank name?