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Cards

Cards

Advance Cards

Can I make an early repayment for my Advance card bill?

How does my Advance Card/Transfer Billing work?

How to increase my advance limit with Aspire?

What are the tax consequences if I repay my Advance Limit from a bank account outside my country? Also, which countries will tax me for making these repayments?

How to view my Advance Limit details?

How to view my Advance Card Invoice/Statement?

Which currencies are available for Advance Limit?

How to make bank transfers with my Advance limit?

How to obtain an Advance limit with Aspire?

Do you have a loyalty or rewards program with your Advance Card?

Why has my Advance Card Account been closed down?

Berapa lama pembayaran kartu Advance saya tervalidasi di akun saya?

Can I pay my advance card account with my debit account?

Am I eligible for an Advance Limit?

How do I create multiple Advance Cards?

How to pay the Advance Card Invoice?

What are the late fees for not paying my Aspire Advance Limit bill on time?

Bagaimana cara membuat beberapa kartu Advance?

Can I receive cashback on my Advance Card?

Di mana Refund (Pengembalian Dana) kartu Advance saya?

How long will my Advance Card repayment reflect in my account?

Where is my Advance Card Refund?

Bagaimana proses pembayaran pajak jika saya membayar Advance Limit saya dari rekening bank di luar negeri? Dan negara mana yang akan mengenakan pajak saya untuk melakukan pembayaran ini?

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General Card Information

How do I change the colour of my virtual card?

How many cards can I create?

What are the card exchange rates?

How to cancel a virtual or physical card?

How to set and remove a merchant lock for my Aspire card?

Bisakah saya membuat banyak kartu?

What type of transactions can I use my card with?

Where is my card refund?

Apakah saya dapat menarik uang di ATM?

How to link the Aspire card with Apple Pay?

How do I know when an employee has made a card request or edit required to their card?

Can my employees request a card in-app?

There has been a deduction from my Aspire Card, but the payment failed on the merchant's website.

Mengapa transaksi kartu saya belum muncul di aplikasi?

Why is my purchase on Tokopedia being rejected?

How to replace a virtual card?

How to freeze a virtual or physical card?

Can I re-assign active cards from one user to another?

What can I do when I see an unauthorised transaction in my account?

How do I remove a Merchant Lock?

Bagaimana cara memberikan kartu Aspire ke pengguna lain?

Can I create multiple cards?

Can I link my Aspire Card to PayPal?

How to view the virtual and physical card details?

How to create a virtual card?

How to link the Aspire card with Google Pay?

What is the maximum limit I can spend on my virtual and physical cards?

How to give an Aspire card to other users?

Bisakah karyawan saya mengajukan pembuatan kartu dalam aplikasi?

Can I convert my virtual card to a physical Card?

What can I do if I have been charged multiple times for the transaction?

How to edit my Aspire card details?

Why did my card transaction fail?

How do I add an existing card to a budget?

Which countries can request a physical card?

Why was my card charged an additional fee after my original transaction?

Bagaimana cara mengubah warna kartu virtual saya?

Bagaimana cara menautkan kartu ke Budget (Anggaran)?

Why is my card transaction not reflected in-app yet?

Which countries can request virtual cards?

Why did Aspire freeze my card?

What is the billing address for my card?

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Physical Card

Can an admin user limit the overseas use of physical cards?

Can I use my physical card to withdraw cash from an ATM?

Can my physical card be used overseas?

How to activate the physical card?

How to request for a physical card?

What is the cost of a physical card?

My physical card was lost/stolen

How to reset the physical card PIN?

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Debit Cards

Di mana Refund (Pengembalian Dana) kartu debit saya?

What transactions qualify for cashback?

Can I choose between Visa or Mastercard for my IDR virtual cards?

What transactions do not qualify for cashback?

Can I receive funds using my virtual debit card?

Bisakah Karyawan mengajukan perubahan pada kartu mereka?

Where is my debit/advance card Refund?

Transaksi apa saja yang tidak mendapatkan cashback?

What are the limitations of my Mastercard virtual cards?

How does cashback work?

Can Employees request edits on their cards?

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