General Card Information
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      How to cancel a virtual or physical card?

      Cancelling your virtual or physical card is done inside your Aspire Account. 

      1. Click on "Cards" on the left-hand side, under "Spend" section
      2. Select the card you would like to cancel 
      3. Select "🔒 Security Options"
      4. Select "Cancel"
      5. Select why you are cancelling this card and insert reason, if necessary
      6. Click "Proceed"
      7. Your card is now cancelled

      You can also watch this quick video:

      Note! Employees and Finance users are not authorized to cancel their own cards. Only Admin users can cancel the cards of other users on the account. Budget Owners can also cancel the cards of users under their budget.

      Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

      Suggestions? Let us know here.