General Card Information
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      Why did my card transaction fail?

      There could be various reasons why your card transaction failed. It could be due to:

      • Insufficient funds
      • Incorrect card details 
      • Canceled/Expired/Frozen card
      • The transaction amount exceeds your card spending limit  
      • The transaction amount exceeds the budget limit your card is tagged to
      • The card was used on a restricted merchant

      If none of the reasons mentioned applies to your failed card transaction, don't worry! Our Support Team is always ready to help. Simply log in to your Aspire account and click the button at the lower right of the page to chat with us. We're here to provide you with the assistance you need.

       

      Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

      Suggestions? Let us know here.