How to submit a bill?

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Admin, Finance and Employee users can submit Bills to Aspire in two ways: upload the bills directly in-app or send them via email.

Check out the guides below to find out which file types are supported and how to submit bills through each method.

Supported bill/invoice file types

When forwarding bills to your designated email ID or uploading it in your Aspire app, please note that only certain file formats are supported: JPG, JPE, JPEG, PNG, GIF, and PDF files.

Bills or invoices in CSV and XLXS format sent to your unique email ID will NOT be processed. Instead, you can send bills in CSV/XLXS formats to

Required invoice information for submitting Bills

For an optimal experience, please remember our guidelines as mentioned below:

  • The bill/invoice you'll submit for Bills should be addressed to your company
  • The bill/invoice should show all payment details like bank name, account holder name, account number, and invoice amount
  • The bill/invoice should show the supplier’s email so we can send a notification to the supplier once the payment has been approved;
  • The bill/invoice may be in any currency.

How to upload bills in Aspire app

You watch our video guide or follow the step-by-step guide below:

1. Go to SPEND and click on Bills

2. Click on ➕ New Bill and upload your bill/invoice for payment

3. Choose Yes, Autofill to automatically fill in Bill details, or No, Enter Manually to input them yourself.

4. If you select Yes, Autofill, the scanning process will automatically fill in the Bill details, Reporting, and Supported documents fields within 30 seconds.

5. Click "Continue" if all is good (or "Save as draft" to access later from your Bills dashboard)

Note: It is optional to fill up the Reporting and Supported documents fields when submitting a bill.

6. Fill in the optional transfer details, such as the recipient and payment details. Once done, click "Continue"

Note: During this stage, selecting a recipient is optional for all users. However, only Admin, Finance Users and Budget Owners with transfer rights can create new recipients. 

6. If all details are good, click on "Submit bill".

Before making the payment for your bill, it will go through a review and approval process by either Admin, Finance Users, or Budget Owners (if the bill is tied to a budget).

This ensures that all necessary information is accurate and complete before payment.


How to forward bills via email

Forwarding bills to Aspire, either through your designated email ID or, depends on the file format of the bill.

Make sure to check the supported file types before submitting your bills to ensure a smooth processing experience:

  • If your bills are in JPG, JPE, JPEG, PNG, GIF, or PDF file format, you can forward them to your designated email ID.
  • If your bills are in CSV or XLXS format, it is best to send them to

A. Forward bills via your designated email ID

When you forward bills to your designated email ID, the OCR technology will automatically fill in the necessary details and create a draft entry for the bill. 

Additionally, you can ask your vendors to send their invoices to your dedicated email ID, ensuring a smooth processing of bills on your Aspire account.

You can copy your unique email ID by going to "Bills" under "Spend" Menu. 

Or watch the video below: 

Related article: What happens when we forward bills/invoices to our unique email ID?

B. Forward bills via

When you have bills/invoices in CSV or XLXS file format, it's best to forward them to

Remember to include the supplier account details in the statement and indicate if you want to pay the full or partial amount, as the default is the full amount.

If you want to notify your client about the payment, provide their email or mobile number in your instructions.

The transfer will be created within one business day, and you'll receive a notification to approve the transfer once it's ready. You can find the invoices in the Transactions > Pending Transactions section of the Aspire platform.

Watch the video below to learn more: 

Note! Invoices sent to before 4:00 PM SGT on a business day will be processed on that same day. Other invoices sent after 4:00 PM SGT, or sent on a day that is not a business day, will be processed on the next business day.

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

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