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      1. Aspire FAQs
      2. Others

      Basic troubleshooting guide for Aspire website and Aspire mobile app

      If you're experiencing any error in navigating your Aspire account using our website or mobile app, we recommend that you do the following below:

      Aspire Website

      Clear your browser's cache and cookies, then try logging in again. We have placed some helpful links on how you can clear your cache and cookies:

      Google - Home | Facebook Google Chrome Guide

      Apple - Support - Downloads Safari Guide

      Firefox - Wikipedia Firefox Guide

      Microsoft Edge: Web Browser - Apps on Google Play Microsoft Edge Guide

      Aspire Mobile App

      Download the latest version of the Aspire mobile application or uninstall and reinstall the mobile app

      App Store Logo, symbol, meaning, history, PNG, brandAspire Business Account & Card

       Google Play Store: Google Play Store gets a new icon Aspire Business Account & Card

       

      If you still experience any errors navigating your account, please contact our Support team via the Aspire app, and attach a screenshot or screen recording of the error you're seeing so we may further assist you.

      Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

      Suggestions? Let us know here.