Cards

What transactions qualify for cashback?
Online Marketing Merchants: Facebook Advertising Google Advertising LinkedIn Advertising Microsoft Advertising Software-As-A-Service (SaaS...
Mon, 13 Sep, 2021 at 9:45 AM
Can I create multiple cards?
You can create multiple cards for directors, employees, and even external individuals such as your accountant—at no additional costs. When issuing an Aspir...
Tue, 20 Apr, 2021 at 11:27 AM
Can I change my name on the card?
Every user will have his/her own Aspire card. The name appearing on each Aspire card will be the user name.  Even though Aspire corporate cards show the u...
Sat, 17 Apr, 2021 at 12:48 PM
Can I get a physical card?
The Aspire Card is a virtual card only.  We are working on creating a physical card. Please be patient, it's coming soon ! Can...
Mon, 28 Dec, 2020 at 8:45 PM
Where is my card refund?
Card refunds from merchants can take up to 2 wweeks to 1 month before they are returned to us before we can make this refund to your account.  If you ar...
Thu, 4 Mar, 2021 at 12:05 PM
How do I integrate with Google Pay?
These are the steps to integrate with Google Pay: ! You need an Android phone to use the contactless function for Google Pay In Google Pay, choose  &#x...
Sat, 17 Apr, 2021 at 12:48 PM
How do I give an Aspire card to other users?
As an Admin, you can issue cards to employees with spend limits at no additional costs. For employees already on Aspire, Admins can issue cards in the fol...
Tue, 20 Apr, 2021 at 10:51 AM
Why is my card transaction not reflecting in-app yet?
Usually, card transactions are immediately reflected in your app.  In some rare cases, some merchants take time to complete the transaction on their bac...
Tue, 24 Aug, 2021 at 6:10 PM
What can I do when I see an unauthorised transaction in my account?
If you notice any transactions you have not done, kindly get in touch with us at support@aspireapp.com and we will send you a dispute form.  Please also...
Tue, 24 Aug, 2021 at 6:13 PM
What can I do if I have been charged multiple times for the transaction?
More often that not, duplicate transactions are caused by the merchants sending repeated transaction attempts.  What tends to happen are that these dupl...
Tue, 24 Aug, 2021 at 6:23 PM