Aspire FAQs - Indonesia
English
Bahasa Indonesia
Go to aspireapp.com/id
Bahasa Indonesia
Cards
Account Opening
About Us
Account Opening & Eligibility
Other FAQs
Account Management
Notification Settings
Multi-User Access
Account Details
Account Closure
Approval Policy
Account Analytics
Receipt Management
SGD Account
General
Send Locally
Receive Locally
Send Internationally
Receive Internationally
USD Account
About your Aspire USD Account
Eligibility
Managing your Aspire USD Account
Send Money
Receive Money
IDR Account
All about IDR Account
Managing IDR Account
Send Money
Receive Money
EUR Account
Eligibility
About your Aspire EUR Account
Send Money
Receive Money
GBP Account
Eligibility
About your Aspire GBP Account
Send Money
Receive Money
Cards
General Card Information
Physical Card
Advance Cards
Debit Cards
Spend Management
Bills
Budgets
Claims
Revenue Management
General
Invoices
Payment Link
Accounting Integrations
Category Management
Export Data
QuickBooks
NetSuite
Zoho Expense
Xero
SAP Business One
Jurnal
Accurate
Subscription Plan
Services & Value
Billing
Payment Platforms
Qoo10
Shopify
Lazada
PayPal
Shopee
Stripe
Apple App Store
Safety and Security
Funds Safety
Security and Fraud Controls
Personal Data Protection Act (PDPA)
Other Queries
Others
Back to home
Aspire FAQs - Indonesia
Cards
Account Opening
About Us
Account Opening & Eligibility
Other FAQs
Account Management
Notification Settings
Multi-User Access
Account Details
Account Closure
Approval Policy
Account Analytics
Receipt Management
SGD Account
General
Send Locally
Receive Locally
Send Internationally
Receive Internationally
USD Account
About your Aspire USD Account
Eligibility
Managing your Aspire USD Account
Send Money
Receive Money
IDR Account
All about IDR Account
Managing IDR Account
Send Money
Receive Money
EUR Account
Eligibility
About your Aspire EUR Account
Send Money
Receive Money
GBP Account
Eligibility
About your Aspire GBP Account
Send Money
Receive Money
Cards
General Card Information
Physical Card
Advance Cards
Debit Cards
Spend Management
Bills
Budgets
Claims
Revenue Management
General
Invoices
Payment Link
Accounting Integrations
Category Management
Export Data
QuickBooks
NetSuite
Zoho Expense
Xero
SAP Business One
Jurnal
Accurate
Subscription Plan
Services & Value
Billing
Payment Platforms
Qoo10
Shopify
Lazada
PayPal
Shopee
Stripe
Apple App Store
Safety and Security
Funds Safety
Security and Fraud Controls
Personal Data Protection Act (PDPA)
Other Queries
Others
Cards
Corporate Cards (Virtual & Physical)
General Card Information
How to create a virtual card?
What can I do when I see an unauthorised transaction in my account?
Why did my card transaction fail?
Where is my card refund?
Can I re-assign active cards from one user to another?
Can I convert my virtual card to a physical Card?
How to edit my Aspire card details?
How to set and remove a merchant lock for my Aspire card?
How to cancel a virtual or physical card?
What are the card exchange rates?
How many cards can I create?
Can I link my Aspire Card to PayPal?
How to link the Aspire card with Apple Pay?
How to link the Aspire card with Google Pay?
How to replace a virtual card?
What type of transactions can I use my card with?
How to freeze a virtual or physical card?
Why was my card charged an additional fee after my original transaction?
What is the billing address for my card?
What is the maximum limit I can spend on my virtual and physical cards?
There has been a deduction from my Aspire Card, but the payment failed on the merchant's website.
Which countries can request virtual cards?
Why did Aspire freeze my card?
Why is my purchase on Tokopedia being rejected?
How to view the virtual and physical card details?
What can I do if I have been charged multiple times for the transaction?
How do I know when an employee has made a card request or edit required to their card?
Which countries can request a physical card?
How do I integrate my Aspire card with Apple Pay?
How to fill out the Card's Details when using Aspire cards for payment?
What is the difference between a cardholder's name & card's name?
An unauthorized transaction has been made on my Facebook advertisement account using the Aspire Card
What types of merchants fall under the Merchant Category Restrictions?
How to set and remove a specific currency for my cards?
What do CEC charges refer to?
My Aspire card is restricted from making payments on Facebook
See more
Physical Card
How to activate and set a PIN on my physical card?
Can I use my physical card to withdraw cash from an ATM?
How to request for a physical card?
Can my physical card be used overseas?
What is the cost of a physical card?
Can an admin user limit the overseas use of physical cards?
How to reset the physical card PIN?
My physical card was lost/stolen
See more
Advance Cards
Can I pay my advance card account with my debit account?
How does my Advance Card billing work?
Which currencies are available for Advance Limit?
Why has my Advance Card Account been closed down?
How to pay the Advance Card Invoice?
How to obtain an Advance limit with Aspire?
Am I eligible for an Advance Limit?
How to increase my advance limit with Aspire?
Can I make an early repayment for my Advance card bill?
How to make bank transfers with my Advance limit?
How long will my Advance Card repayment reflect in my account?
How to view my Advance Limit details?
Do you have a loyalty or rewards program with your Advance Card?
Can I receive cashback on my Advance Card?
What are the late fees for not paying my Aspire Advance Limit bill on time?
How to view my Advance Card Invoice/Statement?
Why is the advance limit not updated in my account after repayment?
See more
Debit Cards
What are the limitations of my Mastercard virtual cards?
Can I receive funds using my virtual debit card?
Can I choose between Visa or Mastercard for my IDR virtual cards?
How does cashback work?
What transactions qualify for cashback?
See more