Why is the advance limit not updated in my account after repayment?

Your Advance Limit will be updated upon receiving your payment. The amount will be added to your Advance limit, which you can use immediately.

Please keep in mind that payments may take a few days to reach us, depending on the transfer method.

SWIFT Transfers - 3 to 5 business days (does not apply for HKD repayments)
Local Transfers - 2 to 3 business days (does not apply for HKD repayments)

If your Advance Limit is not updated past the timelines mentioned above (time taken for the transfer to reach us and for us to update the advance limit), please submit a ticket through this link.

Tip!

When making a repayment, it's important to always include your unique reference code.
For quicker processing of Advance Limit repayments, we recommend enabling the Auto-pay functionality.

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

Suggestions? Let us know here.