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Account Management
Multi-User Access, Account Details, Notifications, Transfer Approval Policy
Account Details
- How to update my registered Mobile Number?
- How to update my registered email address?
- How to update my personal address?
- How to update my business details?
- How to add and delete saved recipient details?
- How to request an Audit Confirmation Letter for my Aspire Debit Account?
- What are the intermediary/correspondent bank details for receiving funds via SWIFT?
- My sender's bank cannot recognize the SWIFT Code
Notification Settings
Multi-User Access
- How to add new users to Aspire account?
- What user roles are available in the Aspire account?
- What documents are required by an invited user?
- How to modify the role of an existing user?
- How to assign Departments & Designations to existing users
- How to remove an existing user's access?
- How to modify or cancel the access of a pending user?
- How to use Aspire as an Employee User
Transfer Approval Policy
- What is a Transfer Approval Policy?
- How to create a Transfer Approval Policy?
- What happens when an Approver creates a transfer?
- Which transactions are covered under the Transfer Approval Policy?
- How to Submit and Approve transfers after creating a Transfer Approval Policy?
- How to remove an existing Transfer Approval Policy?