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Aspire FAQs - Hong Kong
  • Go to aspireapp.com/hk
Safety and Security
  • Account Opening
    • About Us
    • Account Opening & Eligibility
    • Other FAQs
  • Account Management
    • Account Details
    • Notification Settings
    • Multi-User Access
    • Transfer Approval Policy
    • Account Closure
  • Corporate Cards
    • How to use Corporate Cards
    • Other queries
    • Physical Cards
  • Spend Management
    • Budgets
  • Accounting Integrations
    • Export Data
    • Category Management
    • NetSuite
    • Zoho Expense
    • SAP Business One
    • Xero
    • Accurate
    • Jurnal
  • Payment Platforms
    • Stripe
  • Safety and Security
    • Security and Fraud Controls
    • Funds Safety
    • Other Queries
    • Personal Data Protection Act (PDPA)
  • Others
      Back to home
      1. Aspire FAQs - Hong Kong
      2. Safety and Security
      • Account Opening
        • About Us
        • Account Opening & Eligibility
        • Other FAQs
      • Account Management
        • Account Details
        • Notification Settings
        • Multi-User Access
        • Transfer Approval Policy
        • Account Closure
      • Corporate Cards
        • How to use Corporate Cards
        • Other queries
        • Physical Cards
      • Spend Management
        • Budgets
      • Accounting Integrations
        • Export Data
        • Category Management
        • NetSuite
        • Zoho Expense
        • SAP Business One
        • Xero
        • Accurate
        • Jurnal
      • Payment Platforms
        • Stripe
      • Safety and Security
        • Security and Fraud Controls
        • Funds Safety
        • Other Queries
        • Personal Data Protection Act (PDPA)
      • Others

      Safety and Security

      Security, Fund safety, Fraud Controls

      Security and Fraud Controls

      • Is the Aspire system secure?
      • How to activate the 2-step verification for login?
      • What should I do when I forget my password?
      • How to set up a biometric authentication?
      • What is the OTP delivery method for my Aspire account?
      • Why do I need to submit certain documents for my transactions?
      • Why can't I receive my OTP to my phone?
      See more

      Funds Safety

      • Is Aspire exposed to SVB?
      • Why is there a transaction I do not recognise on my Aspire Debit Accounts?
      • Are my funds safe?
      • Where are my funds stored?

      Other Queries

      • Why has my PIN changed to a password?
      • Is Aspire a licensed organisation?
      • Aspire is exempted by MAS from holding a license in Singapore, but what about other markets?
      • Is Aspire a bank?

      Personal Data Protection Act (PDPA)

      • Which Data Protection Policy is followed by Aspire?
      company logo
      Aspire FAQs - Hong Kong
      • Go to aspireapp.com/hk