Aspire FAQs - Hong Kong
Go to aspireapp.com/hk
Corporate Cards
Account Opening
About Us
Account Opening & Eligibility
Other FAQs
Account Management
Account Details
Notification Settings
Multi-User Access
Transfer Approval Policy
Account Closure
Corporate Cards
How to use Corporate Cards
Other queries
Physical Cards
Spend Management
Budgets
Accounting Integrations
Export Data
Category Management
NetSuite
Zoho Expense
SAP Business One
Xero
Accurate
Jurnal
Payment Platforms
Stripe
Safety and Security
Security and Fraud Controls
Funds Safety
Other Queries
Personal Data Protection Act (PDPA)
Others
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Aspire FAQs - Hong Kong
Corporate Cards
Account Opening
About Us
Account Opening & Eligibility
Other FAQs
Account Management
Account Details
Notification Settings
Multi-User Access
Transfer Approval Policy
Account Closure
Corporate Cards
How to use Corporate Cards
Other queries
Physical Cards
Spend Management
Budgets
Accounting Integrations
Export Data
Category Management
NetSuite
Zoho Expense
SAP Business One
Xero
Accurate
Jurnal
Payment Platforms
Stripe
Safety and Security
Security and Fraud Controls
Funds Safety
Other Queries
Personal Data Protection Act (PDPA)
Others
Corporate Cards
Corporate Cards
How to use Corporate Cards
How to create a virtual card?
How many cards can I create?
How to set and remove a merchant lock for my Aspire card?
How to edit my Aspire card details?
How to freeze virtual and physical cards?
How to replace a virtual card?
How to cancel a virtual or physical card?
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Other queries
Can I re-assign active cards from one user to another?
How to view the virtual card details?
What is the maximum limit I can spend on my virtual cards?
What are the card exchange rates?
What is the billing address for my card?
What type of transactions can I use my card with?
Where is my card refund?
There has been a deduction from my Aspire Card, but the payment failed on the merchant's website.
How do I know when an employee has made a card request or edit required to their card?
Why did Aspire freeze my card?
Why did my card transaction fail?
What can I do if I have been charged multiple times for the transaction?
What can I do when I see an unauthorised transaction in my account?
How does cashback work?
What transactions qualify for cashback?
Can I link the Aspire card with Google Pay?
Can I link the Aspire card with Apple Pay?
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Physical Cards
Can my physical card be used overseas?
What is the cost of a physical card?
How to reset the physical card PIN?
My physical card was lost/stolen
How to create a physical card?
How to activate and set a PIN on my physical card?
Can I use my physical card to withdraw cash from an ATM?
Can an admin user limit the overseas use of physical cards?
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