---
title: What happens when my Aspire account is frozen or put on hold?
description: Your Aspire account may be frozen or put on hold. This is due to our regular reviews and checks of all accounts to ensure it's aligned with our internal policies. You can check section 4 of our Debit
---

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3. [Account Closure](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#account-closure)

# What happens when my Aspire account is frozen or put on hold?

Your Aspire account may be frozen or put on hold. This is due to our regular reviews and checks of all accounts to ensure it's aligned with our internal policies. **You can check section 4 of our [Debit Account Terms and Conditions](https://aspireapp.com/tnc/debit-account-terms-and-conditions).**

When your account is put on hold, you won't be able to process money-out transfers and make card transactions. You will be notified via email if this happens. 

**Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen.

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- [Account Management](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#main-content)

    - [Notification Settings](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#notification-settings)
    - [Multi-User Access](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#multi-user-access)
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    - [Account Opening & Eligibility](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#account-opening-eligibility)
    - [Approval Policy](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#approval-policy)
    - [Account Closure](https://support.aspireapp.com/migration/trial/account-management?hsLang=en#account-closure)
- [DBS USD Account](https://support.aspireapp.com/migration/trial/dbs-usd-account?hsLang=en#main-content)

    - [Send Money](https://support.aspireapp.com/migration/trial/dbs-usd-account?hsLang=en#send-money)
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    - [General Information](https://support.aspireapp.com/migration/trial/dbs-usd-account?hsLang=en#general-information)
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- [Aspire USD Account](https://support.aspireapp.com/migration/trial/aspire-usd-account?hsLang=en#main-content)

    - [Send Money](https://support.aspireapp.com/migration/trial/aspire-usd-account?hsLang=en#send-money)
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    - [Receive Money](https://support.aspireapp.com/migration/trial/aspire-usd-account?hsLang=en#receive-money)
    - [Managing your Aspire USD Account](https://support.aspireapp.com/migration/trial/aspire-usd-account?hsLang=en#managing-your-aspire-usd-account)
    - [Eligibility](https://support.aspireapp.com/migration/trial/aspire-usd-account?hsLang=en#eligibility)
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    - [Managing IDR Account](https://support.aspireapp.com/migration/trial/idr-account?hsLang=en#managing-idr-account)
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- [Account Opening](https://support.aspireapp.com/migration/trial/account-opening?hsLang=en#main-content)

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- [Incorporation](https://support.aspireapp.com/migration/trial/incorporation?hsLang=en)
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