---
title: Where do I find my subscription and billing information?
description: Every month, we send an email to the Admin containing details of the subscription package and billing for your Aspire account.
---

[Skip to content](https://support.aspireapp.com/migration/faq/id/where-do-i-find-my-subscription-and-billing-information#main-content)

- [English](https://support.aspireapp.com/migration/faq/id/where-do-i-find-my-subscription-and-billing-information)
- [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/dimana-saya-dapat-menemukan-informasi-langganan-dan-penagihan-saya)

English

Show submenu for translations

![Aspire Logo 202011-Sep-07-2023-03-11-02-4248-AM.webp\]](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp?height=40&name=Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp)

Open main navigation

Close main navigation

- - [English](https://support.aspireapp.com/migration/faq/id/where-do-i-find-my-subscription-and-billing-information)
    - [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/dimana-saya-dapat-menemukan-informasi-langganan-dan-penagihan-saya)

  English
  
  Show submenu for translations
- [Go to aspireapp.com/id](https://aspireapp.com/id)

[Go to aspireapp.com/id](https://aspireapp.com/id)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en)
2. [Subscription Plan](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en)
3. [Billing](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#billing)

# Where do I find my subscription and billing information?

Every month, we send an email to the Admin containing details of the subscription package and billing for your Aspire account. For admins, please check your email regularly. 

If you can't find your billing email, you can ask our Care team for this information via the live chat feature in the Aspire app. 

**Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen.

---

**Suggestions?** Let us know [here](https://share.hsforms.com/1X4gc3uK1RQmgwTGVnQJg0Qclt5p?referring_page_website_from_form=Where%20do%20I%20find%20my%20subscription%20and%20billing%20information?).

- [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#main-content)

    - [About Us](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#about-us)
    - [Account Opening & Eligibility](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#account-opening-eligibility)
    - [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs)
- [Account Management](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#main-content)

    - [Notification Settings](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#notification-settings)
    - [Multi-User Access](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#multi-user-access)
    - [Account Details](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-details)
    - [Account Closure](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-closure)
    - [Approval Policy](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#approval-policy)
    - [Account Analytics](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-analytics)
- [Receipt Management](https://support.aspireapp.com/migration/faq/id/receipt-management?hsLang=en)
- [SGD Account](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#main-content)

    - [General](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#general)
    - [Send Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-locally)
    - [Receive Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-locally)
    - [Send Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-internationally)
    - [Receive Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-internationally)
- [USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#main-content)

    - [About your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#about-your-aspire-usd-account)
    - [Eligibility](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#eligibility)
    - [Managing your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#managing-your-aspire-usd-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#receive-money)
- [IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#main-content)

    - [All about IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#all-about-idr-account)
    - [Managing IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#managing-idr-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#receive-money)
- [EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#main-content)

    - [Eligibility](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#eligibility)
    - [About your Aspire EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#about-your-aspire-eur-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#receive-money)
- [GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#main-content)

    - [Eligibility](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#eligibility)
    - [About your Aspire GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#about-your-aspire-gbp-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#receive-money)
- [Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#main-content)

    - [General Card Information](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#general-card-information)
    - [Physical Card](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#physical-card)
    - [Advance Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#advance-cards)
    - [Debit Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#debit-cards)
- [Spend Management](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#main-content)

    - [Bills](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#bills)
    - [Budgets](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#budgets)
    - [Claims](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#claims)
- [Revenue Management](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#main-content)

    - [General](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#general)
    - [Invoices](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#invoices)
    - [Payment Link](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-link)
    - [Payment Gateway](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-gateway)
- [Accounting Integrations](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#main-content)

    - [Category Management](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#category-management)
    - [Export Data](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#export-data)
    - [QuickBooks](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#quickbooks)
    - [NetSuite](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#netsuite)
    - [Zoho Expense](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#zoho-expense)
    - [Xero](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#xero)
    - [SAP Business One](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#sap-business-one)
    - [Jurnal](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#jurnal)
    - [Accurate](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#accurate)
- [Subscription Plan](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#main-content)

    - [Services & Value](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#services-value)
    - [Billing](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#billing)
- [Payment Platforms](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#main-content)

    - [Qoo10](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#qoo10)
    - [Shopify](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopify)
    - [Lazada](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#lazada)
    - [PayPal](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#paypal)
    - [Shopee](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopee)
    - [Stripe](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#stripe)
    - [Apple App Store](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#apple-app-store)
- [Safety and Security](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#main-content)

    - [Funds Safety](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#funds-safety)
    - [Security and Fraud Controls](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#security-and-fraud-controls)
    - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#personal-data-protection-act-pdpa)
    - [Other Queries](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#other-queries)
- [Others](https://support.aspireapp.com/migration/faq/id/others?hsLang=en)

[![](https://static.hsappstatic.net/cms-onboarding-ui/ex/default-logo.svg)](https://aspireapp.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Aspire