---
title: Where can I upload and view the required documents via in-app?
description: "Sometimes, our team requires additional documents before proceeding with the account activation. You may view and upload these documents in-app by following the steps below: Questions? Please log in t"
---

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- - [English](https://support.aspireapp.com/migration/faq/id/where-can-i-upload-and-view-the-required-documents-via-in-app)
    - [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/di-mana-saya-dapat-mengunggah-dan-melihat-dokumen-yang-diperlukan-melalui-aplikasi)

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- [Go to aspireapp.com/id](https://aspireapp.com/id)

[Go to aspireapp.com/id](https://aspireapp.com/id)

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1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en)
2. [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en)
3. [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs)

# Where can I upload and view the required documents via in-app?

Sometimes, our team requires additional documents before proceeding with the account activation. You may view and upload these documents in-app by following the steps below:

- Login to your Aspire account
- Click the "**Provide information**" button on the upper part of the screen

![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Feb-02-2023-03-24-35-1769-AM-2-2.png?width=688&height=71&name=image-png-Feb-02-2023-03-24-35-1769-AM-2-2.png)

- See the "**Remarks**" field to review the additional document or information required
- Type in any additional information needed on the "**Note**" field or upload multiple documents under "**Upload documents**" box, then click "**Submit**"  
  ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Feb-02-2023-03-20-57-2473-AM-2-2.png?width=400&height=617&name=image-png-Feb-02-2023-03-20-57-2473-AM-2-2.png)
- Before clicking the last "**Submit**" button, **ensure all required documents have been uploaded**. You won't be able to upload documents after this.   
  ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Feb-02-2023-03-23-07-0022-AM-2-2.png?width=400&height=257&name=image-png-Feb-02-2023-03-23-07-0022-AM-2-2.png)
- Once done, you should see the screen below. Please allow our team to review your submitted documents within 1-2 business days. You will receive an email once your Aspire account is ready or if further document/information is required  
  ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Feb-02-2023-03-30-03-0128-AM-2-2.png?width=400&height=301&name=image-png-Feb-02-2023-03-30-03-0128-AM-2-2.png)

**Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen.

---

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- [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#main-content)

    - [About Us](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#about-us)
    - [Account Opening & Eligibility](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#account-opening-eligibility)
    - [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs)
- [Account Management](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#main-content)

    - [Notification Settings](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#notification-settings)
    - [Multi-User Access](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#multi-user-access)
    - [Account Details](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-details)
    - [Account Closure](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-closure)
    - [Approval Policy](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#approval-policy)
    - [Account Analytics](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-analytics)
- [Receipt Management](https://support.aspireapp.com/migration/faq/id/receipt-management?hsLang=en)
- [SGD Account](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#main-content)

    - [General](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#general)
    - [Send Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-locally)
    - [Receive Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-locally)
    - [Send Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-internationally)
    - [Receive Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-internationally)
- [USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#main-content)

    - [About your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#about-your-aspire-usd-account)
    - [Eligibility](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#eligibility)
    - [Managing your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#managing-your-aspire-usd-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#receive-money)
- [IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#main-content)

    - [All about IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#all-about-idr-account)
    - [Managing IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#managing-idr-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#receive-money)
- [EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#main-content)

    - [Eligibility](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#eligibility)
    - [About your Aspire EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#about-your-aspire-eur-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#receive-money)
- [GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#main-content)

    - [Eligibility](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#eligibility)
    - [About your Aspire GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#about-your-aspire-gbp-account)
    - [Send Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#send-money)
    - [Receive Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#receive-money)
- [Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#main-content)

    - [General Card Information](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#general-card-information)
    - [Physical Card](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#physical-card)
    - [Advance Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#advance-cards)
    - [Debit Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#debit-cards)
- [Spend Management](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#main-content)

    - [Bills](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#bills)
    - [Budgets](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#budgets)
    - [Claims](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#claims)
- [Revenue Management](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#main-content)

    - [General](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#general)
    - [Invoices](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#invoices)
    - [Payment Link](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-link)
    - [Payment Gateway](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-gateway)
- [Accounting Integrations](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#main-content)

    - [Category Management](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#category-management)
    - [Export Data](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#export-data)
    - [QuickBooks](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#quickbooks)
    - [NetSuite](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#netsuite)
    - [Zoho Expense](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#zoho-expense)
    - [Xero](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#xero)
    - [SAP Business One](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#sap-business-one)
    - [Jurnal](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#jurnal)
    - [Accurate](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#accurate)
- [Subscription Plan](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#main-content)

    - [Services & Value](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#services-value)
    - [Billing](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#billing)
- [Payment Platforms](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#main-content)

    - [Qoo10](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#qoo10)
    - [Shopify](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopify)
    - [Lazada](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#lazada)
    - [PayPal](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#paypal)
    - [Shopee](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopee)
    - [Stripe](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#stripe)
    - [Apple App Store](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#apple-app-store)
- [Safety and Security](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#main-content)

    - [Funds Safety](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#funds-safety)
    - [Security and Fraud Controls](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#security-and-fraud-controls)
    - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#personal-data-protection-act-pdpa)
    - [Other Queries](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#other-queries)
- [Others](https://support.aspireapp.com/migration/faq/id/others?hsLang=en)

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