--- title: What is the OTP delivery method for my Aspire account? description: When an OTP is required, by default, Aspire will send the OTP to User's registered Email ID. --- [Skip to content](https://support.aspireapp.com/migration/faq/id/what-is-the-otp-delivery-method-for-my-aspire-account#main-content) - [English](https://support.aspireapp.com/migration/faq/id/what-is-the-otp-delivery-method-for-my-aspire-account) - [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/apa-metode-pengiriman-otp-untuk-akun-aspire-saya) English Show submenu for translations ![Aspire Logo 202011-Sep-07-2023-03-11-02-4248-AM.webp\]](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp?height=40&name=Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp) Open main navigation Close main navigation - - [English](https://support.aspireapp.com/migration/faq/id/what-is-the-otp-delivery-method-for-my-aspire-account) - [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/apa-metode-pengiriman-otp-untuk-akun-aspire-saya) English Show submenu for translations - [Go to aspireapp.com/id](https://aspireapp.com/id) [Go to aspireapp.com/id](https://aspireapp.com/id) How can we help? - There are no suggestions because the search field is empty. 1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en) 2. [Safety and Security](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en) 3. [Security and Fraud Controls](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#security-and-fraud-controls) # What is the OTP delivery method for my Aspire account? An OTP process is used to add an additional layer of authentication to our services in order to safeguard the critical activities that are performed by valid users of your Aspire account. When an OTP is required, by default, Aspire will send the OTP to User's registered Email ID. However, for a few specific actions, an OTP will be sent to your registered phone number.  If you cannot receive OTP to your registered email address, you may request to deliver the OTP to your registered phone number instead:  1. After the email OTP is triggered, please wait for 30 seconds 2. Choose "**Get it via SMS instead"  ![Screenshot-2024-03-25-060759 (1)](https://support.aspireapp.com/hs-fs/hubfs/Screenshot-2024-03-25-060759%20(1).png?width=688&height=260&name=Screenshot-2024-03-25-060759%20(1).png)** 3. Open your SMS and enter the OTP code **Relevant article**: [Why can't I receive my OTP to my phone?](https://support.aspireapp.com/faq/id/why-cant-i-receive-my-otp-to-my-phone?hsLang=en)   **Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen. --- **Suggestions?** Let us know [here](https://share.hsforms.com/1X4gc3uK1RQmgwTGVnQJg0Qclt5p?referring_page_website_from_form=What%20is%20the%20OTP%20delivery%20method%20for%20my%20Aspire%20account?). - [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#main-content) - [About Us](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#account-opening-eligibility) - [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs) - [Account Management](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#main-content) - 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