---
title: How to approve a claim?
description: Admin users can set up a custom Claim Review Policy that allows a wide range of users to be able to review and approve claims in your Aspire Account. For more information on how to set up a Claim Revi
---

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1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en)
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# How to approve a claim?

Admin users can set up a custom Claim Review Policy that allows a wide range of users to be able to review and approve claims in your Aspire Account.

For more information on **how to set up a Claim Review Policy,** see our article **[here](https://support.aspireapp.com/faq/id/how-to-create-a-budget-owner?hsLang=en).**

If you are an approver of claims within your organisation, follow the steps below to approve a claim:

1. Log into the Aspire App
2. Click on "**Claims**", under **SPEND.** This will bring you to the claims dashboard
3. Click on "**Review pending claims**"
   
   ![](https://support.aspireapp.com/hubfs/Knowledge%20Base%20Import/image-png-Jan-19-2023-04-12-13-6279-AM-2.png)
4. You will now see the claims available to be approved by you (*and other approvers within that budget, if any)*
5. Click on the claim and assess based on your company's internal policy. You may also view your Claim Review Policy by clicking "**View Policy**" from the claim details  
   ![](https://support.aspireapp.com/hs-fs/hubfs/image-png-Oct-04-2023-11-02-26-1286-AM.png?width=587&height=461&name=image-png-Oct-04-2023-11-02-26-1286-AM.png)
6. **Approve** the claim if it passes, or **reject** it if it does not.  
   ![](https://support.aspireapp.com/hubfs/image-png-Oct-04-2023-10-53-26-3812-AM.png)  
   ![](https://support.aspireapp.com/hs-fs/hubfs/image-png-Oct-04-2023-10-51-01-4629-AM.png?width=301&height=362&name=image-png-Oct-04-2023-10-51-01-4629-AM.png)![](https://support.aspireapp.com/hs-fs/hubfs/image-png-Oct-04-2023-10-54-15-8698-AM.png?width=306&height=254&name=image-png-Oct-04-2023-10-54-15-8698-AM.png) 
     1. When rejecting a claim, you can provide a reason in the notes section for the employee to revise or resubmit the claim.
     2. When approving a claim, you can leave comments visible to other approvers in the "**Approval timeline**" tab by clicking on the ![](https://support.aspireapp.com/hs-fs/hubfs/image-png-Oct-04-2023-11-08-24-3199-AM.png?width=22&height=23&name=image-png-Oct-04-2023-11-08-24-3199-AM.png)icon.
        
        ![](https://support.aspireapp.com/hs-fs/hubfs/image-png-Oct-04-2023-11-04-14-9290-AM.png?width=257&height=418&name=image-png-Oct-04-2023-11-04-14-9290-AM.png)
7. Admins or users with Finance transfer rights can choose "**Approve and Pay now**" or "**Approve Only**". Others will see the "**Approve Only**" button. If "**Approve Only**" is selected, the claim will be sent to the Pay approved claims section where Admins or Finance with transfer rights users can make the payment.  
   **![](https://support.aspireapp.com/hubfs/Knowledge%20Base%20Import/image-png-Jan-19-2023-04-19-43-8551-AM.png)**

**Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen.

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