---
title: Guide to Ultimate Beneficial Owner (UBO) ID Verification
description: An email will be sent to request verification of the Ultimate Beneficial Owner (UBO) ID for your business to meet regulatory and industry standards.
---
[Skip to content](https://support.aspireapp.com/migration/faq/id/guide-to-ultimate-beneficial-owner-ubo-id-verification#main-content)
- [English](https://support.aspireapp.com/migration/faq/id/guide-to-ultimate-beneficial-owner-ubo-id-verification)
- [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/panduan-verifikasi-id-ultimate-beneficial-owner-ubo)
English
Show submenu for translations
![Aspire Logo 202011-Sep-07-2023-03-11-02-4248-AM.webp\]](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp?height=40&name=Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp)
Open main navigation
Close main navigation
- - [English](https://support.aspireapp.com/migration/faq/id/guide-to-ultimate-beneficial-owner-ubo-id-verification)
- [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/panduan-verifikasi-id-ultimate-beneficial-owner-ubo)
English
Show submenu for translations
- [Go to aspireapp.com/id](https://aspireapp.com/id)
[Go to aspireapp.com/id](https://aspireapp.com/id)
How can we help?
- There are no suggestions because the search field is empty.
1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en)
2. [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en)
3. [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs)
# Guide to Ultimate Beneficial Owner (UBO) ID Verification
**Why did I receive an email regarding UBO ID verification?**
The email was sent to request verification of the Ultimate Beneficial Owner (UBO) ID for your business to meet regulatory and industry standards.
If you have already submitted the required documents for verification, you may ignore any further reminders you receive.
**Is UBO ID verification mandatory for my business?**
Yes, UBO ID verification is mandatory as per Aspire’s latest policy to ensure compliance with regulations and industry standards.
**I received an email stating that no UBO ID is required for my business. What does this mean?**
If you received such an email, it means that our system is updated with all the information for your business and no further information is required. You can continue utilizing your Aspire account without any disruptions.
**I received an email with the wrong name of our UBO. What should I do?**
If the email indicates an incorrect UBO for your company, please respond to the email you received for further assistance from our Support Team.
**My business is winding down. Do I still need to undergo the verification process?**
No. If you are in the process of closing down your business, please let our support team know so that we can assist you accordingly and avoid unnecessary verification procedures.
**How do I submit the updated UBO details for my business?**
You have the option to submit the identification documents of the new Ultimate Beneficial Owner (UBO) either via the link provided in the email or by responding to the email and attaching the document.
Once the required documents have been submitted, our team will promptly review them and you will receive an email confirmation once the verification process is complete.
**When is the deadline to submit the required documents for verification?**
The deadline for submitting the necessary documents for verification will be specified in the email you have received.
**Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen.
---
**Suggestions?** Let us know [here](https://share.hsforms.com/1X4gc3uK1RQmgwTGVnQJg0Qclt5p?referring_page_website_from_form=Guide%20to%20Ultimate%20Beneficial%20Owner%20(UBO)%20ID%20Verification&__hstc=76120266.dd5922a10d03f4a4fb58e4f14b8945b3.1707226162380.1713316961408.1713320845705.59&__hssc=76120266.48.1713320845705&__hsfp=380637443).
- [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#main-content)
- [About Us](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#about-us)
- [Account Opening & Eligibility](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#account-opening-eligibility)
- [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs)
- [Account Management](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#main-content)
- [Notification Settings](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#notification-settings)
- [Multi-User Access](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#multi-user-access)
- [Account Details](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-details)
- [Account Closure](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-closure)
- [Approval Policy](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#approval-policy)
- [Account Analytics](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-analytics)
- [Receipt Management](https://support.aspireapp.com/migration/faq/id/receipt-management?hsLang=en)
- [SGD Account](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#main-content)
- [General](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#general)
- [Send Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-locally)
- [Receive Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-locally)
- [Send Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-internationally)
- [Receive Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-internationally)
- [USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#main-content)
- [About your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#about-your-aspire-usd-account)
- [Eligibility](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#eligibility)
- [Managing your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#managing-your-aspire-usd-account)
- [Send Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#send-money)
- [Receive Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#receive-money)
- [IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#main-content)
- [All about IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#all-about-idr-account)
- [Managing IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#managing-idr-account)
- [Send Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#send-money)
- [Receive Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#receive-money)
- [EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#main-content)
- [Eligibility](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#eligibility)
- [About your Aspire EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#about-your-aspire-eur-account)
- [Send Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#send-money)
- [Receive Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#receive-money)
- [GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#main-content)
- [Eligibility](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#eligibility)
- [About your Aspire GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#about-your-aspire-gbp-account)
- [Send Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#send-money)
- [Receive Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#receive-money)
- [Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#main-content)
- [General Card Information](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#general-card-information)
- [Physical Card](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#physical-card)
- [Advance Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#advance-cards)
- [Debit Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#debit-cards)
- [Spend Management](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#main-content)
- [Bills](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#bills)
- [Budgets](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#budgets)
- [Claims](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#claims)
- [Revenue Management](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#main-content)
- [General](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#general)
- [Invoices](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#invoices)
- [Payment Link](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-link)
- [Payment Gateway](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-gateway)
- [Accounting Integrations](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#main-content)
- [Category Management](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#category-management)
- [Export Data](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#export-data)
- [QuickBooks](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#quickbooks)
- [NetSuite](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#netsuite)
- [Zoho Expense](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#zoho-expense)
- [Xero](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#xero)
- [SAP Business One](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#sap-business-one)
- [Jurnal](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#jurnal)
- [Accurate](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#accurate)
- [Subscription Plan](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#main-content)
- [Services & Value](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#services-value)
- [Billing](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#billing)
- [Payment Platforms](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#main-content)
- [Qoo10](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#qoo10)
- [Shopify](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopify)
- [Lazada](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#lazada)
- [PayPal](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#paypal)
- [Shopee](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopee)
- [Stripe](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#stripe)
- [Apple App Store](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#apple-app-store)
- [Safety and Security](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#main-content)
- [Funds Safety](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#funds-safety)
- [Security and Fraud Controls](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#security-and-fraud-controls)
- [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#personal-data-protection-act-pdpa)
- [Other Queries](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#other-queries)
- [Others](https://support.aspireapp.com/migration/faq/id/others?hsLang=en)
[](https://aspireapp.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, Aspire