--- title: An unauthorized transaction has been made on my Facebook advertisement account using the Aspire Card description: If there's an unauthorized transaction on your Facebook advertising account using the Aspire card,please follow Facebook's troubleshooting guide. --- [Skip to content](https://support.aspireapp.com/migration/faq/id/an-unauthorized-transaction-has-been-made-on-my-facebook-advertisement-account-using-the-aspire-card#main-content) - [English](https://support.aspireapp.com/migration/faq/id/an-unauthorized-transaction-has-been-made-on-my-facebook-advertisement-account-using-the-aspire-card) - [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/transaksi-tidak-sah-telah-dilakukan-pada-akun-iklan-facebook-saya-menggunakan-kartu-aspire) English Show submenu for translations ![Aspire Logo 202011-Sep-07-2023-03-11-02-4248-AM.webp\]](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp?height=40&name=Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp) Open main navigation Close main navigation - - [English](https://support.aspireapp.com/migration/faq/id/an-unauthorized-transaction-has-been-made-on-my-facebook-advertisement-account-using-the-aspire-card) - [Bahasa Indonesia](https://support.aspireapp.com/migration/id/faq/id/transaksi-tidak-sah-telah-dilakukan-pada-akun-iklan-facebook-saya-menggunakan-kartu-aspire) English Show submenu for translations - [Go to aspireapp.com/id](https://aspireapp.com/id) [Go to aspireapp.com/id](https://aspireapp.com/id) How can we help? - There are no suggestions because the search field is empty. 1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en) 2. [Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en) 3. [General Card Information](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#general-card-information) # An unauthorized transaction has been made on my Facebook advertisement account using the Aspire Card If you have experienced an unauthorized transaction on your Facebook advertising account using the Aspire card, it is important to follow the step-by-step instructions provided in the[Troubleshooting Guide](https://www.facebook.com/business/help/524424920973484?id=1792465934137726&helpref=faq_content) by Facebook. In the event that Facebook confirms the issue needs to be addressed with Aspire, please reach out to our Care team by logging into your Aspire App. #### **Relevant article:** - [What can I do when I see an unauthorized transaction in my account?](https://support.aspireapp.com/faq/what-can-i-do-when-i-see-an-unauthorised-transaction-in-my-account?hsLang=en) **Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen. --- **Suggestions?** Let us know [here](https://share.hsforms.com/1X4gc3uK1RQmgwTGVnQJg0Qclt5p?referring_page_website_from_form=An%20unauthorized%20transaction%20has%20been%20made%20on%20my%20Facebook%20advertisement%20account%20using%20the%20Aspire%20Card). - [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#main-content) - [About Us](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#account-opening-eligibility) - 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