--- title: Akun saya telah ditutup oleh Aspire description: Dalam situasi yang jarang terjadi, kami dapat menutup akun Anda karena alasan di luar kendali kami. Jika ini terjadi, kami akan memberi tahu Anda melalui email dengan instruksi yang sesuai untuk langk --- [Skip to content](https://support.aspireapp.com/migration/faq/id/akun-saya-telah-ditutup-oleh-aspire#main-content) English Show submenu for translations ![Aspire Logo 202011-Sep-07-2023-03-11-02-4248-AM.webp\]](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp?height=40&name=Aspire%20Logo%20202011-Sep-07-2023-03-11-02-4248-AM.webp) Open main navigation Close main navigation - English Show submenu for translations - [Go to aspireapp.com/id](https://aspireapp.com/id) [Go to aspireapp.com/id](https://aspireapp.com/id) How can we help? - There are no suggestions because the search field is empty. 1. [Aspire FAQs - Indonesia](https://support.aspireapp.com/migration/faq/id?hsLang=en) 2. [Account Management](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en) 3. [Account Closure](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-closure) # Akun saya telah ditutup oleh Aspire Dalam situasi yang jarang terjadi, kami dapat menutup akun Anda karena alasan di luar kendali kami. Jika ini terjadi, kami akan memberi tahu Anda melalui email dengan instruksi yang sesuai untuk langkah selanjutnya. Selanjutnya, tim kami akan memastikan uang Anda dikembalikan kepada Anda. Pengembalian dana dapat dilakukan ke salah satu rekening berikut: - Akun atas nama bisnis Anda - Rekening atas nama UBO (Pemilik Bisnis) - Rekening atas nama Direktur Kami memerlukan detail rekening bank dan laporan rekening agar kami dapat mengembalikan dana ke rekening pilihan Anda. Setelah kami menerima dokumen pendukung yang diperlukan, kami akan memproses pengembalian dana dalam waktu 7-10 hari kerja. **Ada pertanyaan?** Silakan login ke aplikasi Aspire dan hubungi kami melalui chatbox di pojok kanan bawah. --- **Ingin memberikan saran**? Beri tahu kami [di sini](https://share.hsforms.com/1evjyDRi7QaeWEzRPHgfa7Aclt5p?referring_page_website_from_form=Akun%20saya%20telah%20ditutup%20oleh%20Aspire).  - [Account Opening](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#main-content) - [About Us](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#account-opening-eligibility) - [Other FAQs](https://support.aspireapp.com/migration/faq/id/account-opening?hsLang=en#other-faqs) - [Account Management](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#main-content) - [Notification Settings](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#notification-settings) - [Multi-User Access](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#multi-user-access) - [Account Details](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-details) - [Account Closure](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-closure) - [Approval Policy](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#approval-policy) - [Account Analytics](https://support.aspireapp.com/migration/faq/id/account-management?hsLang=en#account-analytics) - [Receipt Management](https://support.aspireapp.com/migration/faq/id/receipt-management?hsLang=en) - [SGD Account](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#main-content) - [General](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#general) - [Send Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-locally) - [Receive Locally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-locally) - [Send Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#send-internationally) - [Receive Internationally](https://support.aspireapp.com/migration/faq/id/sgd-account?hsLang=en#receive-internationally) - [USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#main-content) - [About your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#about-your-aspire-usd-account) - [Eligibility](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#eligibility) - [Managing your Aspire USD Account](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#managing-your-aspire-usd-account) - [Send Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#send-money) - [Receive Money](https://support.aspireapp.com/migration/faq/id/usd-account?hsLang=en#receive-money) - [IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#main-content) - [All about IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#all-about-idr-account) - [Managing IDR Account](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#managing-idr-account) - [Send Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#send-money) - [Receive Money](https://support.aspireapp.com/migration/faq/id/idr-account?hsLang=en#receive-money) - [EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#main-content) - [Eligibility](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#eligibility) - [About your Aspire EUR Account](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#about-your-aspire-eur-account) - [Send Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#send-money) - [Receive Money](https://support.aspireapp.com/migration/faq/id/eur-account?hsLang=en#receive-money) - [GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#main-content) - [Eligibility](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#eligibility) - [About your Aspire GBP Account](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#about-your-aspire-gbp-account) - [Send Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#send-money) - [Receive Money](https://support.aspireapp.com/migration/faq/id/gbp-account?hsLang=en#receive-money) - [Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#main-content) - [General Card Information](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#general-card-information) - [Physical Card](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#physical-card) - [Advance Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#advance-cards) - [Debit Cards](https://support.aspireapp.com/migration/faq/id/cards?hsLang=en#debit-cards) - [Spend Management](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#main-content) - [Bills](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#bills) - [Budgets](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#budgets) - [Claims](https://support.aspireapp.com/migration/faq/id/spend-management?hsLang=en#claims) - [Revenue Management](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#main-content) - [General](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#general) - [Invoices](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#invoices) - [Payment Link](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-link) - [Payment Gateway](https://support.aspireapp.com/migration/faq/id/revenue-management?hsLang=en#payment-gateway) - [Accounting Integrations](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#main-content) - [Category Management](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#category-management) - [Export Data](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#export-data) - [QuickBooks](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#quickbooks) - [NetSuite](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#netsuite) - [Zoho Expense](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#zoho-expense) - [Xero](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#xero) - [SAP Business One](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#sap-business-one) - [Jurnal](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#jurnal) - [Accurate](https://support.aspireapp.com/migration/faq/id/accounting-integrations?hsLang=en#accurate) - [Subscription Plan](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#main-content) - [Services & Value](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#services-value) - [Billing](https://support.aspireapp.com/migration/faq/id/subscription-plan?hsLang=en#billing) - [Payment Platforms](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#main-content) - [Qoo10](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#qoo10) - [Shopify](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopify) - [Lazada](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#lazada) - [PayPal](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#paypal) - [Shopee](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#shopee) - [Stripe](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#stripe) - [Apple App Store](https://support.aspireapp.com/migration/faq/id/payment-platforms?hsLang=en#apple-app-store) - [Safety and Security](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#main-content) - [Funds Safety](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#funds-safety) - [Security and Fraud Controls](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#security-and-fraud-controls) - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#personal-data-protection-act-pdpa) - [Other Queries](https://support.aspireapp.com/migration/faq/id/safety-and-security?hsLang=en#other-queries) - [Others](https://support.aspireapp.com/migration/faq/id/others?hsLang=en) [![](https://static.hsappstatic.net/cms-onboarding-ui/ex/default-logo.svg)](https://aspireapp.com) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Aspire