How to mark claims as paid?

Once claims are paid outside of Aspire, Admin, Claim Approvers, and users under the Transfer Approval Policy have the option to mark them as paid. They may mark claims as paid when the claims are in either the "Pending Review" or "Pending Payment" stage.

Access the link below to see the guide on how to do these:

Claims in the Pending Review stage
Claims in the Pending Payment stage

Claims in the Pending Review stage

Select the relevant claim that you want to mark as paid. You can also do this in bulk by accessing the "Review pending claims" button.
Next, click "Approve", and choose "Approve and mark as paid"
Once you're sure, hit "Yes I'm sure"

Claims in the Pending Payment stage

Select the relevant claim that you want to mark as paid. You can also do this in bulk by accessing the "Pay approved claims" button.
Next, click "More Actions" at the bottom of the claim
Choose "Mark Claim as paid"
Once you're sure, hit "Yes I'm sure"

Note!

Once you mark the claim as paid:

There will be no payment made from the Aspire account
If the claim was linked to a budget, then it won't impact the budget's limit
Once the claim is marked as paid, you cannot make further changes to it.

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