--- title: What can I do if I have been charged multiple times for the transaction? description: Multiple transactions can occur when merchants send repeated transaction attempts. This can be frustrating and concerning for you. However, the good news is these transactions are not actually settled --- [![company logo](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011.png?height=120&name=Aspire%20Logo%20202011.png)](https://aspireapp.com/) [Aspire FAQs](https://support.aspireapp.com/migrated/faq) - [Go to Aspireapp](https://aspireapp.com) - - [Bahasa Indonesia](https://support.aspireapp.com/id/migrated/faq/apa-yang-dapat-saya-lakukan-jika-saya-telah-ditagih-berkali-kali-untuk-transaksi-yang-sama) - [简体中文](https://support.aspireapp.com/zh-cn/migrated/faq/卡/普通卡信息) General Card Information - [Incorporation](https://support.aspireapp.com/migrated/faq/incorporation) - [Account Opening](https://support.aspireapp.com/migrated/faq/account-opening) - [About Us](https://support.aspireapp.com/migrated/faq/account-opening#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migrated/faq/account-opening#account-opening-eligibility) - [Other FAQs](https://support.aspireapp.com/migrated/faq/account-opening#other-faqs) - 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[All about IDR Account](https://support.aspireapp.com/migrated/faq/idr-account#all-about-idr-account) - [Managing IDR Account](https://support.aspireapp.com/migrated/faq/idr-account#managing-idr-account) - [Send Money](https://support.aspireapp.com/migrated/faq/idr-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/idr-account#receive-money) - [EUR Account](https://support.aspireapp.com/migrated/faq/eur-account) - [Eligibility](https://support.aspireapp.com/migrated/faq/eur-account#eligibility) - [About your Aspire EUR Account](https://support.aspireapp.com/migrated/faq/eur-account#about-your-aspire-eur-account) - [Send Money](https://support.aspireapp.com/migrated/faq/eur-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/eur-account#receive-money) - [GBP Account](https://support.aspireapp.com/migrated/faq/gbp-account) - [Eligibility](https://support.aspireapp.com/migrated/faq/gbp-account#eligibility) - [About your Aspire GBP Account](https://support.aspireapp.com/migrated/faq/gbp-account#about-your-aspire-gbp-account) - [Send Money](https://support.aspireapp.com/migrated/faq/gbp-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/gbp-account#receive-money) - [Cards](https://support.aspireapp.com/migrated/faq/cards) - [General Card Information](https://support.aspireapp.com/migrated/faq/cards#general-card-information) - [Physical Card](https://support.aspireapp.com/migrated/faq/cards#physical-card) - [Advance Cards](https://support.aspireapp.com/migrated/faq/cards#advance-cards) - [Debit Cards](https://support.aspireapp.com/migrated/faq/cards#debit-cards) - [Spend Management](https://support.aspireapp.com/migrated/faq/spend-management) - [Budgets](https://support.aspireapp.com/migrated/faq/spend-management#budgets) - [Claims](https://support.aspireapp.com/migrated/faq/spend-management#claims) - [Bills](https://support.aspireapp.com/migrated/faq/spend-management#bills) - [Revenue Management](https://support.aspireapp.com/migrated/faq/revenue-management) - [General](https://support.aspireapp.com/migrated/faq/revenue-management#general) - [Invoices](https://support.aspireapp.com/migrated/faq/revenue-management#invoices) - [Payment Link](https://support.aspireapp.com/migrated/faq/revenue-management#payment-link) - [Payment Gateway](https://support.aspireapp.com/migrated/faq/revenue-management#payment-gateway) - [Accounting Integrations](https://support.aspireapp.com/migrated/faq/accounting-integrations) - [Xero](https://support.aspireapp.com/migrated/faq/accounting-integrations#xero) - [NetSuite](https://support.aspireapp.com/migrated/faq/accounting-integrations#netsuite) - [QuickBooks](https://support.aspireapp.com/migrated/faq/accounting-integrations#quickbooks) - [Jurnal](https://support.aspireapp.com/migrated/faq/accounting-integrations#jurnal) - [Accurate](https://support.aspireapp.com/migrated/faq/accounting-integrations#accurate) - [Export Data](https://support.aspireapp.com/migrated/faq/accounting-integrations#export-data) - [Category Management](https://support.aspireapp.com/migrated/faq/accounting-integrations#category-management) - [SAP Business One](https://support.aspireapp.com/migrated/faq/accounting-integrations#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/migrated/faq/accounting-integrations#zoho-expense) - [Payment Platforms](https://support.aspireapp.com/migrated/faq/payment-platforms) - [Stripe](https://support.aspireapp.com/migrated/faq/payment-platforms#stripe) - [PayPal](https://support.aspireapp.com/migrated/faq/payment-platforms#paypal) - [Shopify](https://support.aspireapp.com/migrated/faq/payment-platforms#shopify) - [Apple App Store](https://support.aspireapp.com/migrated/faq/payment-platforms#apple-app-store) - [Qoo10](https://support.aspireapp.com/migrated/faq/payment-platforms#qoo10) - [Lazada](https://support.aspireapp.com/migrated/faq/payment-platforms#lazada) - [Shopee](https://support.aspireapp.com/migrated/faq/payment-platforms#shopee) - [Etsy](https://support.aspireapp.com/migrated/faq/payment-platforms#etsy) - [Subscription Plan](https://support.aspireapp.com/migrated/faq/subscription-plan) - 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[Initial Activation](https://support.aspireapp.com/migrated/faq/google-work-space#initial-activation) - [Setting Up](https://support.aspireapp.com/migrated/faq/google-work-space#setting-up) - [Admin & Storage](https://support.aspireapp.com/migrated/faq/google-work-space#admin-storage) [Back to home](https://support.aspireapp.com/migrated/faq) 1. [Aspire FAQs](https://support.aspireapp.com/migrated/faq) 2. [Cards](https://support.aspireapp.com/migrated/faq/cards) 3. General Card Information - [Incorporation](https://support.aspireapp.com/migrated/faq/incorporation) - [Account Opening](https://support.aspireapp.com/migrated/faq/account-opening) - [About Us](https://support.aspireapp.com/migrated/faq/account-opening#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migrated/faq/account-opening#account-opening-eligibility) - [Other FAQs](https://support.aspireapp.com/migrated/faq/account-opening#other-faqs) - [Account Management](https://support.aspireapp.com/migrated/faq/account-management) - [Multi-User Access](https://support.aspireapp.com/migrated/faq/account-management#multi-user-access) - [Approval Policy](https://support.aspireapp.com/migrated/faq/account-management#approval-policy) - [Notification Settings](https://support.aspireapp.com/migrated/faq/account-management#notification-settings) - [Account Details](https://support.aspireapp.com/migrated/faq/account-management#account-details) - [Account Closure](https://support.aspireapp.com/migrated/faq/account-management#account-closure) - [Account Analytics](https://support.aspireapp.com/migrated/faq/account-management#account-analytics) - [Receipt Management](https://support.aspireapp.com/migrated/faq/receipt-management) - [SGD Account](https://support.aspireapp.com/migrated/faq/sgd-account) - [General](https://support.aspireapp.com/migrated/faq/sgd-account#general) - [Send Locally](https://support.aspireapp.com/migrated/faq/sgd-account#send-locally) - [Receive Locally](https://support.aspireapp.com/migrated/faq/sgd-account#receive-locally) - [Send & Receive PayNow Locally](https://support.aspireapp.com/migrated/faq/sgd-account#send-receive-paynow-locally) - [Send Internationally](https://support.aspireapp.com/migrated/faq/sgd-account#send-internationally) - [Receive Internationally](https://support.aspireapp.com/migrated/faq/sgd-account#receive-internationally) - [USD Account](https://support.aspireapp.com/migrated/faq/usd-account) - [Eligibility](https://support.aspireapp.com/migrated/faq/usd-account#eligibility) - [Managing your Aspire USD Account](https://support.aspireapp.com/migrated/faq/usd-account#managing-your-aspire-usd-account) - [Send Money](https://support.aspireapp.com/migrated/faq/usd-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/usd-account#receive-money) - [About your Aspire USD Account](https://support.aspireapp.com/migrated/faq/usd-account#about-your-aspire-usd-account) - [IDR Account](https://support.aspireapp.com/migrated/faq/idr-account) - [All about IDR Account](https://support.aspireapp.com/migrated/faq/idr-account#all-about-idr-account) - [Managing IDR Account](https://support.aspireapp.com/migrated/faq/idr-account#managing-idr-account) - [Send Money](https://support.aspireapp.com/migrated/faq/idr-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/idr-account#receive-money) - [EUR Account](https://support.aspireapp.com/migrated/faq/eur-account) - [Eligibility](https://support.aspireapp.com/migrated/faq/eur-account#eligibility) - [About your Aspire EUR Account](https://support.aspireapp.com/migrated/faq/eur-account#about-your-aspire-eur-account) - [Send Money](https://support.aspireapp.com/migrated/faq/eur-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/eur-account#receive-money) - [GBP Account](https://support.aspireapp.com/migrated/faq/gbp-account) - [Eligibility](https://support.aspireapp.com/migrated/faq/gbp-account#eligibility) - [About your Aspire GBP Account](https://support.aspireapp.com/migrated/faq/gbp-account#about-your-aspire-gbp-account) - [Send Money](https://support.aspireapp.com/migrated/faq/gbp-account#send-money) - [Receive Money](https://support.aspireapp.com/migrated/faq/gbp-account#receive-money) - [Cards](https://support.aspireapp.com/migrated/faq/cards) - [General Card Information](https://support.aspireapp.com/migrated/faq/cards#general-card-information) - [Physical Card](https://support.aspireapp.com/migrated/faq/cards#physical-card) - [Advance Cards](https://support.aspireapp.com/migrated/faq/cards#advance-cards) - [Debit Cards](https://support.aspireapp.com/migrated/faq/cards#debit-cards) - [Spend Management](https://support.aspireapp.com/migrated/faq/spend-management) - [Budgets](https://support.aspireapp.com/migrated/faq/spend-management#budgets) - [Claims](https://support.aspireapp.com/migrated/faq/spend-management#claims) - [Bills](https://support.aspireapp.com/migrated/faq/spend-management#bills) - [Revenue Management](https://support.aspireapp.com/migrated/faq/revenue-management) - [General](https://support.aspireapp.com/migrated/faq/revenue-management#general) - [Invoices](https://support.aspireapp.com/migrated/faq/revenue-management#invoices) - [Payment Link](https://support.aspireapp.com/migrated/faq/revenue-management#payment-link) - [Payment Gateway](https://support.aspireapp.com/migrated/faq/revenue-management#payment-gateway) - [Accounting Integrations](https://support.aspireapp.com/migrated/faq/accounting-integrations) - [Xero](https://support.aspireapp.com/migrated/faq/accounting-integrations#xero) - [NetSuite](https://support.aspireapp.com/migrated/faq/accounting-integrations#netsuite) - [QuickBooks](https://support.aspireapp.com/migrated/faq/accounting-integrations#quickbooks) - [Jurnal](https://support.aspireapp.com/migrated/faq/accounting-integrations#jurnal) - [Accurate](https://support.aspireapp.com/migrated/faq/accounting-integrations#accurate) - [Export Data](https://support.aspireapp.com/migrated/faq/accounting-integrations#export-data) - [Category Management](https://support.aspireapp.com/migrated/faq/accounting-integrations#category-management) - [SAP Business One](https://support.aspireapp.com/migrated/faq/accounting-integrations#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/migrated/faq/accounting-integrations#zoho-expense) - [Payment Platforms](https://support.aspireapp.com/migrated/faq/payment-platforms) - [Stripe](https://support.aspireapp.com/migrated/faq/payment-platforms#stripe) - [PayPal](https://support.aspireapp.com/migrated/faq/payment-platforms#paypal) - [Shopify](https://support.aspireapp.com/migrated/faq/payment-platforms#shopify) - [Apple App Store](https://support.aspireapp.com/migrated/faq/payment-platforms#apple-app-store) - [Qoo10](https://support.aspireapp.com/migrated/faq/payment-platforms#qoo10) - [Lazada](https://support.aspireapp.com/migrated/faq/payment-platforms#lazada) - [Shopee](https://support.aspireapp.com/migrated/faq/payment-platforms#shopee) - [Etsy](https://support.aspireapp.com/migrated/faq/payment-platforms#etsy) - [Subscription Plan](https://support.aspireapp.com/migrated/faq/subscription-plan) - [Services & Value](https://support.aspireapp.com/migrated/faq/subscription-plan#services-value) - [Billing](https://support.aspireapp.com/migrated/faq/subscription-plan#billing) - [Safety and Security](https://support.aspireapp.com/migrated/faq/safety-and-security) - [Funds Safety](https://support.aspireapp.com/migrated/faq/safety-and-security#funds-safety) - [Security and Fraud Controls](https://support.aspireapp.com/migrated/faq/safety-and-security#security-and-fraud-controls) - [Other Queries](https://support.aspireapp.com/migrated/faq/safety-and-security#other-queries) - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migrated/faq/safety-and-security#personal-data-protection-act-pdpa) - [Others](https://support.aspireapp.com/migrated/faq/others) - [Google Work Space](https://support.aspireapp.com/migrated/faq/google-work-space) - [Common FAQs for set up in Google Workspace Portal](https://support.aspireapp.com/migrated/faq/google-work-space#common-faqs-for-set-up-in-google-workspace-portal) - [Initial Activation](https://support.aspireapp.com/migrated/faq/google-work-space#initial-activation) - [Setting Up](https://support.aspireapp.com/migrated/faq/google-work-space#setting-up) - [Admin & Storage](https://support.aspireapp.com/migrated/faq/google-work-space#admin-storage) # What can I do if I have been charged multiple times for the transaction? Multiple transactions can occur when merchants send repeated transaction attempts. This can be frustrating and concerning for you. However, the good news is these transactions are not actually settled with the merchant and are normally reversed back to your card automatically within **7-14 working days.** To learn more details, see our article **[What can I do when I see an unauthorised transaction in my account.](https://support.aspireapp.com/faq/what-can-i-do-when-i-see-an-unauthorised-transaction-in-my-account)**   **Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen. --- **Suggestions?** Let us know [here](https://share.hsforms.com/1X4gc3uK1RQmgwTGVnQJg0Qclt5p?referring_page_website_from_form=What%20can%20I%20do%20if%20I%20have%20been%20charged%20multiple%20times%20for%20the%20transaction?). 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