--- title: How to manage notification preferences description: You can customise the notifications you want to receive in-app regarding transfers, card payments, team activity, feature updates and offers. --- [![company logo](https://support.aspireapp.com/hs-fs/hubfs/Circle.png?height=120&name=Circle.png)](https://aspireapp.com/hk) [Aspire FAQs - Hong Kong](https://support.aspireapp.com/migrated/faq/hk) - [Go to aspireapp.com/hk](https://aspireapp.com/hk) Notification Settings - [Account Opening](https://support.aspireapp.com/migrated/faq/hk/account-opening) - [About Us](https://support.aspireapp.com/migrated/faq/hk/account-opening#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migrated/faq/hk/account-opening#account-opening-eligibility) - [Other FAQs](https://support.aspireapp.com/migrated/faq/hk/account-opening#other-faqs) - [Account Management](https://support.aspireapp.com/migrated/faq/hk/account-management) - [Account Details](https://support.aspireapp.com/migrated/faq/hk/account-management#account-details) - [Notification Settings](https://support.aspireapp.com/migrated/faq/hk/account-management#notification-settings) - [Multi-User Access](https://support.aspireapp.com/migrated/faq/hk/account-management#multi-user-access) - [Transfer Approval Policy](https://support.aspireapp.com/migrated/faq/hk/account-management#transfer-approval-policy) - [Account Closure](https://support.aspireapp.com/migrated/faq/hk/account-management#account-closure) - [Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards) - [How to use Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#how-to-use-corporate-cards) - [Other queries](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#other-queries) - [Physical Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#physical-cards) - [Spend Management](https://support.aspireapp.com/migrated/faq/hk/spend-management) - [Budgets](https://support.aspireapp.com/migrated/faq/hk/spend-management#budgets) - [Accounting Integrations](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations) - [Export Data](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#export-data) - [Category Management](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#category-management) - [NetSuite](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#netsuite) - [Zoho Expense](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#zoho-expense) - [SAP Business One](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#sap-business-one) - [Xero](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#xero) - [Accurate](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#accurate) - [Jurnal](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#jurnal) - [Payment Platforms](https://support.aspireapp.com/migrated/faq/hk/payment-platforms) - [Stripe](https://support.aspireapp.com/migrated/faq/hk/payment-platforms#stripe) - [Safety and Security](https://support.aspireapp.com/migrated/faq/hk/safety-and-security) - [Security and Fraud Controls](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#security-and-fraud-controls) - [Funds Safety](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#funds-safety) - [Other Queries](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#other-queries) - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#personal-data-protection-act-pdpa) - [Others](https://support.aspireapp.com/migrated/faq/hk/others) [Back to home](https://support.aspireapp.com/migrated/faq/hk) 1. [Aspire FAQs - Hong Kong](https://support.aspireapp.com/migrated/faq/hk) 2. [Account Management](https://support.aspireapp.com/migrated/faq/hk/account-management) 3. Notification Settings - [Account Opening](https://support.aspireapp.com/migrated/faq/hk/account-opening) - [About Us](https://support.aspireapp.com/migrated/faq/hk/account-opening#about-us) - [Account Opening & Eligibility](https://support.aspireapp.com/migrated/faq/hk/account-opening#account-opening-eligibility) - [Other FAQs](https://support.aspireapp.com/migrated/faq/hk/account-opening#other-faqs) - [Account Management](https://support.aspireapp.com/migrated/faq/hk/account-management) - [Account Details](https://support.aspireapp.com/migrated/faq/hk/account-management#account-details) - [Notification Settings](https://support.aspireapp.com/migrated/faq/hk/account-management#notification-settings) - [Multi-User Access](https://support.aspireapp.com/migrated/faq/hk/account-management#multi-user-access) - [Transfer Approval Policy](https://support.aspireapp.com/migrated/faq/hk/account-management#transfer-approval-policy) - [Account Closure](https://support.aspireapp.com/migrated/faq/hk/account-management#account-closure) - [Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards) - [How to use Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#how-to-use-corporate-cards) - [Other queries](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#other-queries) - [Physical Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#physical-cards) - [Spend Management](https://support.aspireapp.com/migrated/faq/hk/spend-management) - [Budgets](https://support.aspireapp.com/migrated/faq/hk/spend-management#budgets) - [Accounting Integrations](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations) - [Export Data](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#export-data) - [Category Management](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#category-management) - [NetSuite](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#netsuite) - [Zoho Expense](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#zoho-expense) - [SAP Business One](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#sap-business-one) - [Xero](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#xero) - [Accurate](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#accurate) - [Jurnal](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#jurnal) - [Payment Platforms](https://support.aspireapp.com/migrated/faq/hk/payment-platforms) - [Stripe](https://support.aspireapp.com/migrated/faq/hk/payment-platforms#stripe) - [Safety and Security](https://support.aspireapp.com/migrated/faq/hk/safety-and-security) - [Security and Fraud Controls](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#security-and-fraud-controls) - [Funds Safety](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#funds-safety) - [Other Queries](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#other-queries) - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#personal-data-protection-act-pdpa) - [Others](https://support.aspireapp.com/migrated/faq/hk/others) # How to manage notification preferences ## You can customise the notifications you want to receive in-app regarding transfers, card payments, team activity, feature updates and offers. **To change your preferred notifications via desktop:** 1. Click the "**Settings**" Icon on the upper right of the page  ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-17-2023-02-34-39-1458-AM-1.png?width=29&height=30&name=image-png-Mar-17-2023-02-34-39-1458-AM-1.png) 2. Select "**Notifications**" ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-17-2023-02-36-44-9473-AM-1.png?width=28&height=30&name=image-png-Mar-17-2023-02-36-44-9473-AM-1.png) 3. **Turn on/off **the notification by clicking on the push button ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-17-2023-02-38-14-1865-AM-1.png?width=29&height=15&name=image-png-Mar-17-2023-02-38-14-1865-AM-1.png) or change delivery options to edit your preferences from the multiple categories **To change your preferred notifications via Mobile App:** 1. Click on the "**Menu**" button located on the lower side of the screen  ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-17-2023-02-41-03-3634-AM-1.png?width=21&height=31&name=image-png-Mar-17-2023-02-41-03-3634-AM-1.png) 2. Scroll down to the **Settings **section, then click "**Notifications**"  ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-17-2023-02-36-44-9473-AM-1.png?width=28&height=30&name=image-png-Mar-17-2023-02-36-44-9473-AM-1.png) 3. **Turn on/off **the notification by clicking on the push button ![](https://support.aspireapp.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-17-2023-02-38-14-1865-AM-1.png?width=29&height=15&name=image-png-Mar-17-2023-02-38-14-1865-AM-1.png)or change delivery options to edit your preferences from the multiple categories ### **Notification Preference Categories** Admin, Finance, or Employee roles can customize the notification preferences (SMS, Email, Push) based on different categories that are specific to the user type: | **Transfer** | **Outbound transfers** | When money gets deducted from your account | | --- | --- | --- | | **Inbound transfers** | When money gets added into your account | | | **Transfer approval\*** | When your team member sets up a transfer for your approval | | | **Low balance reminder** | Reminder when your balance is below a certain nominal | | | **Card** | **Card transaction** | When you successfully performed card transactions | | **Card cashback** | When cashback is credited into your account | | | **Multi-user access** | **Team activity** | When anyone in your team performs important actions | | **Invoicing** | **Invoice automatched** | When an invoice is automatically matched with a payment | | **Tips and offers** | **Tips** | Get tips on getting the most out of Aspire products | | **Feature updates and offers** | Stay up-to date with the latest features & offers | | ***\*Transfer approval**: we highly recommend that at least **one admin** receives this notification to stay updated on your team's transfer requests. * ### **Mandatory Notifications** We will send you mandatory notifications out of your notification preference settings. Here are the notifications you will continue to receive from Aspire:  - One Time Passwords (OTPs) - Transaction failure notification from transfers or card payments  - Security and compliance-related topics  - Notification if you have signed in from a new or unrecognised device  - Email notification on Advance Card Billing Statement *(if Advance Limit is activated)* **Questions? **Please log in to the app and reach out in the chat at the bottom right corner of the screen. --- **Suggestions? **Let us know [here](https://share.hsforms.com/1X4gc3uK1RQmgwTGVnQJg0Qclt5p?referring_page_website_from_form=How%20can%20Admin%20users%20manage%20notification%20preferences%20in%20Aspire?&__hstc=76120266.07d93bd9a4a7f5646ff787b36b8e0da5.1690269283652.1691057590477.1691070855966.51&__hssc=76120266.80.1691070855966&__hsfp=3143793269). 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