---
title: How to cancel a virtual or physical card?
description: Cancelling your virtual card is done inside your Aspire Account.
---

[![company logo](https://support.aspireapp.com/hs-fs/hubfs/Circle.png?height=120&name=Circle.png)](https://aspireapp.com/hk) 

[Aspire FAQs - Hong Kong](https://support.aspireapp.com/migrated/faq/hk)

- [Go to aspireapp.com/hk](https://aspireapp.com/hk)

 How to use Corporate Cards

- [Account Opening](https://support.aspireapp.com/migrated/faq/hk/account-opening) 
    - [About Us](https://support.aspireapp.com/migrated/faq/hk/account-opening#about-us)
    - [Account Opening & Eligibility](https://support.aspireapp.com/migrated/faq/hk/account-opening#account-opening-eligibility)
    - [Other FAQs](https://support.aspireapp.com/migrated/faq/hk/account-opening#other-faqs)
- [Account Management](https://support.aspireapp.com/migrated/faq/hk/account-management) 
    - [Account Details](https://support.aspireapp.com/migrated/faq/hk/account-management#account-details)
    - [Notification Settings](https://support.aspireapp.com/migrated/faq/hk/account-management#notification-settings)
    - [Multi-User Access](https://support.aspireapp.com/migrated/faq/hk/account-management#multi-user-access)
    - [Transfer Approval Policy](https://support.aspireapp.com/migrated/faq/hk/account-management#transfer-approval-policy)
    - [Account Closure](https://support.aspireapp.com/migrated/faq/hk/account-management#account-closure)
- [Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards) 
    - [How to use Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#how-to-use-corporate-cards)
    - [Other queries](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#other-queries)
    - [Physical Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#physical-cards)
- [Spend Management](https://support.aspireapp.com/migrated/faq/hk/spend-management) 
    - [Budgets](https://support.aspireapp.com/migrated/faq/hk/spend-management#budgets)
- [Accounting Integrations](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations) 
    - [Export Data](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#export-data)
    - [Category Management](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#category-management)
    - [NetSuite](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#netsuite)
    - [Zoho Expense](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#zoho-expense)
    - [SAP Business One](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#sap-business-one)
    - [Xero](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#xero)
    - [Accurate](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#accurate)
    - [Jurnal](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#jurnal)
- [Payment Platforms](https://support.aspireapp.com/migrated/faq/hk/payment-platforms) 
    - [Stripe](https://support.aspireapp.com/migrated/faq/hk/payment-platforms#stripe)
- [Safety and Security](https://support.aspireapp.com/migrated/faq/hk/safety-and-security) 
    - [Security and Fraud Controls](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#security-and-fraud-controls)
    - [Funds Safety](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#funds-safety)
    - [Other Queries](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#other-queries)
    - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#personal-data-protection-act-pdpa)
- [Others](https://support.aspireapp.com/migrated/faq/hk/others)

[Back to home](https://support.aspireapp.com/migrated/faq/hk)

1. [Aspire FAQs - Hong Kong](https://support.aspireapp.com/migrated/faq/hk)
2. [Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards)
3. How to use Corporate Cards

- [Account Opening](https://support.aspireapp.com/migrated/faq/hk/account-opening) 
    - [About Us](https://support.aspireapp.com/migrated/faq/hk/account-opening#about-us)
    - [Account Opening & Eligibility](https://support.aspireapp.com/migrated/faq/hk/account-opening#account-opening-eligibility)
    - [Other FAQs](https://support.aspireapp.com/migrated/faq/hk/account-opening#other-faqs)
- [Account Management](https://support.aspireapp.com/migrated/faq/hk/account-management) 
    - [Account Details](https://support.aspireapp.com/migrated/faq/hk/account-management#account-details)
    - [Notification Settings](https://support.aspireapp.com/migrated/faq/hk/account-management#notification-settings)
    - [Multi-User Access](https://support.aspireapp.com/migrated/faq/hk/account-management#multi-user-access)
    - [Transfer Approval Policy](https://support.aspireapp.com/migrated/faq/hk/account-management#transfer-approval-policy)
    - [Account Closure](https://support.aspireapp.com/migrated/faq/hk/account-management#account-closure)
- [Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards) 
    - [How to use Corporate Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#how-to-use-corporate-cards)
    - [Other queries](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#other-queries)
    - [Physical Cards](https://support.aspireapp.com/migrated/faq/hk/corporate-cards#physical-cards)
- [Spend Management](https://support.aspireapp.com/migrated/faq/hk/spend-management) 
    - [Budgets](https://support.aspireapp.com/migrated/faq/hk/spend-management#budgets)
- [Accounting Integrations](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations) 
    - [Export Data](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#export-data)
    - [Category Management](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#category-management)
    - [NetSuite](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#netsuite)
    - [Zoho Expense](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#zoho-expense)
    - [SAP Business One](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#sap-business-one)
    - [Xero](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#xero)
    - [Accurate](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#accurate)
    - [Jurnal](https://support.aspireapp.com/migrated/faq/hk/accounting-integrations#jurnal)
- [Payment Platforms](https://support.aspireapp.com/migrated/faq/hk/payment-platforms) 
    - [Stripe](https://support.aspireapp.com/migrated/faq/hk/payment-platforms#stripe)
- [Safety and Security](https://support.aspireapp.com/migrated/faq/hk/safety-and-security) 
    - [Security and Fraud Controls](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#security-and-fraud-controls)
    - [Funds Safety](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#funds-safety)
    - [Other Queries](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#other-queries)
    - [Personal Data Protection Act (PDPA)](https://support.aspireapp.com/migrated/faq/hk/safety-and-security#personal-data-protection-act-pdpa)
- [Others](https://support.aspireapp.com/migrated/faq/hk/others)

# How to cancel a virtual or physical card?

Cancelling your virtual or physical card is done inside your Aspire Account. 

1. Click on "**Cards**" on the left-hand side, under "**Spend**" section
2. Select the card you would like to cancel 
3. Select "🔒** Security Options**"
4. Select "**Cancel**"
5. Select why you are cancelling this card and insert reason, *if necessary*
6. Click "**Proceed**"
7. Your card is now cancelled

**You can also watch this quick video:**

**Note!** Employees and Finance users are not authorized to cancel their own cards. Only Admin users can cancel the cards of other users on the account. Budget Owners can also cancel the cards of users under their budget.

**Questions?** Please log in to the app and reach out in the chat at the bottom right corner of the screen.

---

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[![company logo](https://support.aspireapp.com/hs-fs/hubfs/Circle-1.png?height=120&name=Circle-1.png)](https://aspireapp.com/hk)

Aspire FAQs - Hong Kong

- [Go to aspireapp.com/hk](https://aspireapp.com/hk)

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