--- title: Transaksi tidak sah telah dilakukan pada akun iklan Facebook saya menggunakan Kartu Aspire description: Jika ada transaksi tidak sah pada akun iklan Facebook Anda menggunakan kartu Aspire, silakan ikuti panduan pemecahan masalah Facebook. --- [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011.png?height=120&name=Aspire%20Logo%20202011.png)](https://aspireapp.com/) [FAQ](https://support.aspireapp.com/id/migrated/faq) - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) - - [English](https://support.aspireapp.com/migrated/faq/what-can-i-do-if-theres-unauthorized-transaction-in-facebook) - [简体中文](https://support.aspireapp.com/zh-cn/migrated/faq/卡/普通卡信息) Informasi Umum - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - [Akses Multi-Pengguna](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#akses-multi-pengguna) - [Kebijakan Persetujuan Transfer](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#kebijakan-persetujuan-transfer) - [Pengaturan Notifikasi](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#pengaturan-notifikasi) - [Detail Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#detail-akun) - [Penutupan Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#penutupan-akun) - [Analitik Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#analitik-akun) - [Manajemen Tanda Terima](https://support.aspireapp.com/id/migrated/faq/manajemen-tanda-terima) - [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-sgd#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana) - [Kirim dan Terima Paynow secara lokal](https://support.aspireapp.com/id/migrated/faq/akun-sgd#kirim-dan-terima-paynow-secara-lokal) - [Mengirim Dana ke Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana-ke-luar-negeri) - [Menerima Dana dari Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana-dari-luar-negeri) - [Akun USD](https://support.aspireapp.com/id/migrated/faq/akun-usd) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-usd#syarat-dan-ketentuan) - [Mengelola Akun USD Anda](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengelola-akun-usd-anda) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#menerima-dana) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-usd#informasi-umum) - [Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-idr#informasi-umum) - [Mengelola Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengelola-akun-idr) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#menerima-dana) - [Akun EUR](https://support.aspireapp.com/id/migrated/faq/akun-eur) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-eur#syarat-dan-ketentuan) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-eur#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#menerima-dana) - [Akun GBP](https://support.aspireapp.com/id/migrated/faq/akun-gbp) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-gbp#syarat-dan-ketentuan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/akun-gbp#informasi-umum) - [Kirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#kirim-dana) - [Terima Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#terima-dana) - [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/kartu#informasi-umum) - [Kartu Fisik](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-fisik) - [Kartu Advance](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-advance) - [Kartu Debit](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-debit) - [Manajemen Pengeluaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran) - [Anggaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#anggaran) - [Klaim](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#klaim) - [Tagihan](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#tagihan) - [Manajemen Pendapatan](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#informasi-umum) - [Invoices](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#invoices) - [Link Pembayaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#link-pembayaran) - [Payment Gateway](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#payment-gateway) - [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) - [Xero](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#xero) - [NetSuite](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#netsuite) - [QuickBooks](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#quickbooks) - [Jurnal](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#jurnal) - [Accurate](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#accurate) - [Ekspor Data](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#ekspor-data) - [Manajemen Kategori](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#manajemen-kategori) - [SAP Business One](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#zoho-expense) - [Platform Pembayaran](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran) - [Stripe](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#stripe) - [PayPal](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#paypal) - [Shopify](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopify) - [Apple App Store](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#apple-app-store) - [Qoo10](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#qoo10) - [Lazada](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#lazada) - [Shopee](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopee) - [Etsy](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#etsy) - [Paket Berlangganan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan) - [Layanan dan Value](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#layanan-dan-value) - [Penagihan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#penagihan) - [Keamanan Data](https://support.aspireapp.com/id/migrated/faq/keamanan-data) - [Keamanan Dana](https://support.aspireapp.com/id/migrated/faq/keamanan-data#keamanan-dana) - [Kontrol Keamanan dan Kecurangan](https://support.aspireapp.com/id/migrated/faq/keamanan-data#kontrol-keamanan-dan-kecurangan) - [Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) [Kembali ke beranda](https://support.aspireapp.com/id/migrated/faq) 1. [FAQ](https://support.aspireapp.com/id/migrated/faq) 2. [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) 3. Informasi Umum - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - [Akses Multi-Pengguna](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#akses-multi-pengguna) - [Kebijakan Persetujuan Transfer](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#kebijakan-persetujuan-transfer) - [Pengaturan Notifikasi](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#pengaturan-notifikasi) - [Detail Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#detail-akun) - [Penutupan Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#penutupan-akun) - [Analitik Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#analitik-akun) - [Manajemen Tanda Terima](https://support.aspireapp.com/id/migrated/faq/manajemen-tanda-terima) - [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-sgd#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana) - [Kirim dan Terima Paynow secara lokal](https://support.aspireapp.com/id/migrated/faq/akun-sgd#kirim-dan-terima-paynow-secara-lokal) - [Mengirim Dana ke Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana-ke-luar-negeri) - [Menerima Dana dari Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana-dari-luar-negeri) - [Akun USD](https://support.aspireapp.com/id/migrated/faq/akun-usd) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-usd#syarat-dan-ketentuan) - [Mengelola Akun USD Anda](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengelola-akun-usd-anda) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#menerima-dana) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-usd#informasi-umum) - [Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-idr#informasi-umum) - [Mengelola Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengelola-akun-idr) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#menerima-dana) - [Akun EUR](https://support.aspireapp.com/id/migrated/faq/akun-eur) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-eur#syarat-dan-ketentuan) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-eur#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#menerima-dana) - [Akun GBP](https://support.aspireapp.com/id/migrated/faq/akun-gbp) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-gbp#syarat-dan-ketentuan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/akun-gbp#informasi-umum) - [Kirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#kirim-dana) - [Terima Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#terima-dana) - [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/kartu#informasi-umum) - [Kartu Fisik](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-fisik) - [Kartu Advance](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-advance) - [Kartu Debit](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-debit) - [Manajemen Pengeluaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran) - [Anggaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#anggaran) - [Klaim](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#klaim) - [Tagihan](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#tagihan) - [Manajemen Pendapatan](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#informasi-umum) - [Invoices](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#invoices) - [Link Pembayaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#link-pembayaran) - [Payment Gateway](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#payment-gateway) - [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) - [Xero](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#xero) - [NetSuite](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#netsuite) - [QuickBooks](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#quickbooks) - [Jurnal](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#jurnal) - [Accurate](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#accurate) - [Ekspor Data](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#ekspor-data) - [Manajemen Kategori](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#manajemen-kategori) - [SAP Business One](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#zoho-expense) - [Platform Pembayaran](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran) - [Stripe](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#stripe) - [PayPal](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#paypal) - [Shopify](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopify) - [Apple App Store](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#apple-app-store) - [Qoo10](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#qoo10) - [Lazada](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#lazada) - [Shopee](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopee) - [Etsy](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#etsy) - [Paket Berlangganan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan) - [Layanan dan Value](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#layanan-dan-value) - [Penagihan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#penagihan) - [Keamanan Data](https://support.aspireapp.com/id/migrated/faq/keamanan-data) - [Keamanan Dana](https://support.aspireapp.com/id/migrated/faq/keamanan-data#keamanan-dana) - [Kontrol Keamanan dan Kecurangan](https://support.aspireapp.com/id/migrated/faq/keamanan-data#kontrol-keamanan-dan-kecurangan) - [Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) # Transaksi tidak sah telah dilakukan pada akun iklan Facebook saya menggunakan Kartu Aspire Jika Anda mengalami transaksi tidak sah pada akun iklan Facebook Anda menggunakan kartu Aspire, penting untuk mengikuti panduan yang disediakan dalam [Panduan Mengatasi Masalah](https://www.facebook.com/business/help/524424920973484?id=1792465934137726&helpref=faq_content) oleh Facebook. Jika Facebook mengonfirmasi bahwa masalah tersebut perlu diatasi oleh Aspire, mohon hubungi tim Care kami dengan login ke Aplikasi Aspire Anda. #### **Artikel yang relevan: ** - [Apa yang dapat saya lakukan ketika saya melihat transaksi mencurigakan atau tidak sah di akun saya?](https://support.aspireapp.com/id/faq/apa-yang-dapat-saya-lakukan-ketika-saya-melihat-transaksi-mencurigakan-atau-tidak-sah-di-akun-saya) **Ada pertanyaan?** Silakan login ke aplikasi Aspire dan hubungi kami melalui chatbox di pojok kanan bawah. --- **Ingin memberikan saran**? Beri tahu kami [di sini](https://share.hsforms.com/1evjyDRi7QaeWEzRPHgfa7Aclt5p?referring_page_website_from_form=Transaksi%20tidak%20sah%20telah%20dilakukan%20pada%20akun%20iklan%20Facebook%20saya%20menggunakan%20Kartu%20Aspire).  [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-1.png?height=120&name=Aspire%20Logo%20202011-1.png)](https://aspireapp.com/) FAQ - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) -