--- title: Mengapa transfer SGD saya dibatalkan? description: Transfer keluar dapat dibatalkan karena detail transfer salah atau adanya kesalahan tak terduga di pihak kami. --- [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011.png?height=120&name=Aspire%20Logo%20202011.png)](https://aspireapp.com/) [FAQ](https://support.aspireapp.com/id/migrated/faq) - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) - - [English](https://support.aspireapp.com/migrated/faq/why-did-my-sgd-transfer-rollback) - [简体中文](https://support.aspireapp.com/zh-cn/migrated/faq/我的新元转账为什么被退回了) Mengirim Dana - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - [Akses Multi-Pengguna](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#akses-multi-pengguna) - [Kebijakan Persetujuan Transfer](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#kebijakan-persetujuan-transfer) - [Pengaturan Notifikasi](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#pengaturan-notifikasi) - [Detail Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#detail-akun) - [Penutupan Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#penutupan-akun) - [Analitik Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#analitik-akun) - [Manajemen Tanda Terima](https://support.aspireapp.com/id/migrated/faq/manajemen-tanda-terima) - [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-sgd#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana) - [Kirim dan Terima Paynow secara lokal](https://support.aspireapp.com/id/migrated/faq/akun-sgd#kirim-dan-terima-paynow-secara-lokal) - [Mengirim Dana ke Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana-ke-luar-negeri) - [Menerima Dana dari Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana-dari-luar-negeri) - [Akun USD](https://support.aspireapp.com/id/migrated/faq/akun-usd) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-usd#syarat-dan-ketentuan) - [Mengelola Akun USD Anda](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengelola-akun-usd-anda) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#menerima-dana) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-usd#informasi-umum) - [Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-idr#informasi-umum) - [Mengelola Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengelola-akun-idr) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#menerima-dana) - [Akun EUR](https://support.aspireapp.com/id/migrated/faq/akun-eur) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-eur#syarat-dan-ketentuan) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-eur#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#menerima-dana) - [Akun GBP](https://support.aspireapp.com/id/migrated/faq/akun-gbp) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-gbp#syarat-dan-ketentuan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/akun-gbp#informasi-umum) - [Kirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#kirim-dana) - [Terima Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#terima-dana) - [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/kartu#informasi-umum) - [Kartu Fisik](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-fisik) - [Kartu Advance](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-advance) - [Kartu Debit](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-debit) - [Manajemen Pengeluaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran) - [Anggaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#anggaran) - [Klaim](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#klaim) - [Tagihan](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#tagihan) - [Manajemen Pendapatan](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#informasi-umum) - [Invoices](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#invoices) - [Link Pembayaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#link-pembayaran) - [Payment Gateway](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#payment-gateway) - [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) - [Xero](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#xero) - [NetSuite](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#netsuite) - [QuickBooks](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#quickbooks) - [Jurnal](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#jurnal) - [Accurate](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#accurate) - [Ekspor Data](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#ekspor-data) - [Manajemen Kategori](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#manajemen-kategori) - [SAP Business One](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#zoho-expense) - [Platform Pembayaran](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran) - [Stripe](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#stripe) - [PayPal](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#paypal) - [Shopify](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopify) - [Apple App Store](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#apple-app-store) - [Qoo10](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#qoo10) - [Lazada](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#lazada) - [Shopee](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopee) - [Etsy](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#etsy) - [Paket Berlangganan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan) - [Layanan dan Value](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#layanan-dan-value) - [Penagihan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#penagihan) - [Keamanan Data](https://support.aspireapp.com/id/migrated/faq/keamanan-data) - [Keamanan Dana](https://support.aspireapp.com/id/migrated/faq/keamanan-data#keamanan-dana) - [Kontrol Keamanan dan Kecurangan](https://support.aspireapp.com/id/migrated/faq/keamanan-data#kontrol-keamanan-dan-kecurangan) - [Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) [Kembali ke beranda](https://support.aspireapp.com/id/migrated/faq) 1. [FAQ](https://support.aspireapp.com/id/migrated/faq) 2. [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) 3. Mengirim Dana - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - [Akses Multi-Pengguna](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#akses-multi-pengguna) - [Kebijakan Persetujuan Transfer](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#kebijakan-persetujuan-transfer) - [Pengaturan Notifikasi](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#pengaturan-notifikasi) - [Detail Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#detail-akun) - [Penutupan Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#penutupan-akun) - [Analitik Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#analitik-akun) - [Manajemen Tanda Terima](https://support.aspireapp.com/id/migrated/faq/manajemen-tanda-terima) - [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-sgd#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana) - [Kirim dan Terima Paynow secara lokal](https://support.aspireapp.com/id/migrated/faq/akun-sgd#kirim-dan-terima-paynow-secara-lokal) - [Mengirim Dana ke Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana-ke-luar-negeri) - [Menerima Dana dari Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana-dari-luar-negeri) - [Akun USD](https://support.aspireapp.com/id/migrated/faq/akun-usd) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-usd#syarat-dan-ketentuan) - [Mengelola Akun USD Anda](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengelola-akun-usd-anda) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#menerima-dana) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-usd#informasi-umum) - [Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-idr#informasi-umum) - [Mengelola Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengelola-akun-idr) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#menerima-dana) - [Akun EUR](https://support.aspireapp.com/id/migrated/faq/akun-eur) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-eur#syarat-dan-ketentuan) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-eur#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#menerima-dana) - [Akun GBP](https://support.aspireapp.com/id/migrated/faq/akun-gbp) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-gbp#syarat-dan-ketentuan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/akun-gbp#informasi-umum) - [Kirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#kirim-dana) - [Terima Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#terima-dana) - [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/kartu#informasi-umum) - [Kartu Fisik](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-fisik) - [Kartu Advance](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-advance) - [Kartu Debit](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-debit) - [Manajemen Pengeluaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran) - [Anggaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#anggaran) - [Klaim](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#klaim) - [Tagihan](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#tagihan) - [Manajemen Pendapatan](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#informasi-umum) - [Invoices](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#invoices) - [Link Pembayaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#link-pembayaran) - [Payment Gateway](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#payment-gateway) - [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) - [Xero](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#xero) - [NetSuite](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#netsuite) - [QuickBooks](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#quickbooks) - [Jurnal](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#jurnal) - [Accurate](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#accurate) - [Ekspor Data](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#ekspor-data) - [Manajemen Kategori](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#manajemen-kategori) - [SAP Business One](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#zoho-expense) - [Platform Pembayaran](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran) - [Stripe](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#stripe) - [PayPal](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#paypal) - [Shopify](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopify) - [Apple App Store](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#apple-app-store) - [Qoo10](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#qoo10) - [Lazada](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#lazada) - [Shopee](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopee) - [Etsy](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#etsy) - [Paket Berlangganan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan) - [Layanan dan Value](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#layanan-dan-value) - [Penagihan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#penagihan) - [Keamanan Data](https://support.aspireapp.com/id/migrated/faq/keamanan-data) - [Keamanan Dana](https://support.aspireapp.com/id/migrated/faq/keamanan-data#keamanan-dana) - [Kontrol Keamanan dan Kecurangan](https://support.aspireapp.com/id/migrated/faq/keamanan-data#kontrol-keamanan-dan-kecurangan) - [Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) # Mengapa transfer SGD saya dibatalkan? ## Transfer keluar dapat dibatalkan karena detail transfer salah atau adanya kesalahan tak terduga di pihak kami. ![](https://support.aspireapp.com/hs-fs/hubfs/image-png-Feb-15-2023-10-03-08-3205-AM.png?width=645&height=64&name=image-png-Feb-15-2023-10-03-08-3205-AM.png) Apabila transfer keluar Anda gagal, maka dana Anda akan segera dikembalikan ke akun Anda.  Jika Anda memiliki *rollback* pada suatu transaksi, kami menyarankan Anda untuk memeriksa ulang dan mengonfirmasi ulang detail rekening berikut dengan penerima Anda: - Nomor akun - Nama akun - Nama bank dengan Kode identifikasi Bank (BIC) yang benar, contoh: CitiBank NA Singapore Branch (CITISG SG XXX) atau CitiBank Singapore Limited (CITISG SL XXX) - Rekening bank penerima **dapat menerima** mata uang SGD Setelah Anda mengonfirmasi detail rekening bank yang benar dari penerima Anda, Anda dapat mengirim kembali transfer tersebut.   Jika Anda telah mengonfirmasi detail rekening bank yang benar dari penerima Anda dan masih mengalami pembatalan transfer, mohon hubungi tim Care kami elalui fitur live chat di aplikasi Aspire. Kami akan menghubungi Anda kembali dalam 1 hari kerja. **Ada pertanyaan?** Silakan login ke aplikasi Aspire dan hubungi kami melalui chatbox di pojok kanan bawah. --- **Ingin memberikan saran**? Beri tahu kami [di sini](https://share.hsforms.com/1evjyDRi7QaeWEzRPHgfa7Aclt5p?referring_page_website_from_form=Mengapa%20transfer%20SGD%20saya%20dibatalkan?).  [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-1.png?height=120&name=Aspire%20Logo%20202011-1.png)](https://aspireapp.com/) FAQ - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) -