--- title: Mengapa transfer ke GIRO saya tertunda lebih dari 5 hari kerja? description: Beberapa bank tidak dapat mengirimkan transfer GIRO ke 12 digit nomor rekening lengkap. Lihat FAQ untuk rincian lengkap dan alternatif. --- [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011.png?height=120&name=Aspire%20Logo%20202011.png)](https://aspireapp.com/) [FAQ](https://support.aspireapp.com/id/migrated/faq) - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) - - [English](https://support.aspireapp.com/migrated/faq/why-is-my-inward-giro-transfer-delayed-for-more-than-5-business-days) - [简体中文](https://support.aspireapp.com/zh-cn/migrated/faq/新元账户/本地收款) Menerima Dana - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - 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[Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) # Mengapa transfer ke GIRO saya tertunda lebih dari 5 hari kerja? Dari penyelidikan kami, kami mengidentifikasi bahwa beberapa bank **belum memiliki fungsi** untuk mengirimkan nomor rekening Anda (**12 digit lengkap)** ke bank penerima, jika dikirim melalui GIRO. Meskipun Anda menerima bukti transfer, bukti tersebut akan menunjukkan bahwa nomor rekening 12 digit telah ditampilkan dengan benar. Namun, di sistem backend kami, kami hanya melihat **11 digit nomor rekening yang telah dipotong**. Hal ini mengakibatkan Aspire **tidak dapat mengidentifikasi** untuk akun mana transfer tersebut dilakukan, sehingga mengakibatkan penundaan pembayaran yang dikreditkan ke akun Anda. Kami telah memberi tahu Singapore Automated Clearing House (ACH) melalui bank mitra kami tentang masalah ini, namun prioritas perbaikan ini bergantung pada bank pengirim. Kami mohon maaf atas ketidaknyamanan yang ditimbulkan, dan secara aktif **mendorong** bank-bank eksternal ini untuk **membangun kemampuan** mengirimkan  nomor rekening **12 digit secara lengkap** melalui GIRO melalui sistem backend mereka. Secara paralel, kami mendorong **pengirim Anda** untuk juga **menyampaikan hal ini kepada banknya,** sehingga bank mengetahui batasan ini dari pelanggannya sendiri. Untuk sementara, kami merekomendasikan keduanya: - Meminta pengirim Anda untuk menggunakan transfer FAST (jika mereka berencana mengirim dana dari bank yang sama) - Jika tidak memungkinkan, [isi formulir permintaan GIRO yang hilang ini](https://share.hsforms.com/1ahNrFpMiQZee8wn4DGaoOQclt5p?__hstc=76120266.9324d7f5d6b6d7dbc7757faaad912fff.1684224883952.1697793733163.1697954548402.514&__hssc=76120266.16.1697954548402&__hsfp=3656423280) secara proaktif untuk semua transfer GIRO, jika pengirim tetap menggunakan bank yang sama untuk mengirim dana melalui GIRO. **Ada pertanyaan?** Silakan login ke aplikasi Aspire dan hubungi kami melalui chatbox di pojok kanan bawah. --- **Ingin memberikan saran**? Beri tahu kami [di sini](https://share.hsforms.com/1evjyDRi7QaeWEzRPHgfa7Aclt5p?referring_page_website_from_form=Mengapa%20transfer%20ke%20GIRO%20saya%20tertunda%20lebih%20dari%205%20hari%20kerja?).  [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-1.png?height=120&name=Aspire%20Logo%20202011-1.png)](https://aspireapp.com/) FAQ - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) -