--- title: Bagaimana cara mengatasi error pada sinkronisasi transaksi Xero? description: Kami menyarankan untuk memutuskan dan menghubungkan kembali akun Aspire Anda ke Xero untuk menyelesaikan masalah sinkronisasi.  --- [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011.png?height=120&name=Aspire%20Logo%20202011.png)](https://aspireapp.com/) [FAQ](https://support.aspireapp.com/id/migrated/faq) - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) - - [English](https://support.aspireapp.com/migrated/faq/how-to-troubleshoot-xero-transaction-sync-errors) - [简体中文](https://support.aspireapp.com/zh-cn/migrated/faq) Xero - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - [Akses Multi-Pengguna](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#akses-multi-pengguna) - [Kebijakan Persetujuan Transfer](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#kebijakan-persetujuan-transfer) - [Pengaturan Notifikasi](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#pengaturan-notifikasi) - [Detail Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#detail-akun) - [Penutupan Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#penutupan-akun) - [Analitik Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#analitik-akun) - [Manajemen Tanda Terima](https://support.aspireapp.com/id/migrated/faq/manajemen-tanda-terima) - [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-sgd#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana) - [Kirim dan Terima Paynow secara lokal](https://support.aspireapp.com/id/migrated/faq/akun-sgd#kirim-dan-terima-paynow-secara-lokal) - [Mengirim Dana ke Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana-ke-luar-negeri) - [Menerima Dana dari Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana-dari-luar-negeri) - [Akun USD](https://support.aspireapp.com/id/migrated/faq/akun-usd) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-usd#syarat-dan-ketentuan) - [Mengelola Akun USD Anda](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengelola-akun-usd-anda) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#menerima-dana) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-usd#informasi-umum) - [Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-idr#informasi-umum) - [Mengelola Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengelola-akun-idr) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#menerima-dana) - [Akun EUR](https://support.aspireapp.com/id/migrated/faq/akun-eur) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-eur#syarat-dan-ketentuan) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-eur#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#menerima-dana) - [Akun GBP](https://support.aspireapp.com/id/migrated/faq/akun-gbp) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-gbp#syarat-dan-ketentuan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/akun-gbp#informasi-umum) - [Kirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#kirim-dana) - [Terima Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#terima-dana) - [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/kartu#informasi-umum) - [Kartu Fisik](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-fisik) - [Kartu Advance](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-advance) - [Kartu Debit](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-debit) - [Manajemen Pengeluaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran) - [Anggaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#anggaran) - [Klaim](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#klaim) - [Tagihan](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#tagihan) - [Manajemen Pendapatan](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#informasi-umum) - [Invoices](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#invoices) - [Link Pembayaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#link-pembayaran) - [Payment Gateway](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#payment-gateway) - [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) - [Xero](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#xero) - [NetSuite](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#netsuite) - [QuickBooks](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#quickbooks) - [Jurnal](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#jurnal) - [Accurate](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#accurate) - [Ekspor Data](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#ekspor-data) - [Manajemen Kategori](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#manajemen-kategori) - [SAP Business One](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#zoho-expense) - [Platform Pembayaran](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran) - [Stripe](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#stripe) - [PayPal](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#paypal) - [Shopify](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopify) - [Apple App Store](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#apple-app-store) - [Qoo10](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#qoo10) - [Lazada](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#lazada) - [Shopee](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopee) - [Etsy](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#etsy) - [Paket Berlangganan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan) - [Layanan dan Value](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#layanan-dan-value) - [Penagihan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#penagihan) - [Keamanan Data](https://support.aspireapp.com/id/migrated/faq/keamanan-data) - [Keamanan Dana](https://support.aspireapp.com/id/migrated/faq/keamanan-data#keamanan-dana) - [Kontrol Keamanan dan Kecurangan](https://support.aspireapp.com/id/migrated/faq/keamanan-data#kontrol-keamanan-dan-kecurangan) - [Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) [Kembali ke beranda](https://support.aspireapp.com/id/migrated/faq) 1. [FAQ](https://support.aspireapp.com/id/migrated/faq) 2. [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) 3. Xero - [Pembukaan Akun](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun) - [Tentang Kami](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#tentang-kami) - [Persyaratan & Pembuatan Akun Baru](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#persyaratan-pembuatan-akun-baru) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/pembukaan-akun#lainnya) - [Manajemen Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun) - [Akses Multi-Pengguna](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#akses-multi-pengguna) - [Kebijakan Persetujuan Transfer](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#kebijakan-persetujuan-transfer) - [Pengaturan Notifikasi](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#pengaturan-notifikasi) - [Detail Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#detail-akun) - [Penutupan Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#penutupan-akun) - [Analitik Akun](https://support.aspireapp.com/id/migrated/faq/manajemen-akun#analitik-akun) - [Manajemen Tanda Terima](https://support.aspireapp.com/id/migrated/faq/manajemen-tanda-terima) - [Akun SGD](https://support.aspireapp.com/id/migrated/faq/akun-sgd) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-sgd#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana) - [Kirim dan Terima Paynow secara lokal](https://support.aspireapp.com/id/migrated/faq/akun-sgd#kirim-dan-terima-paynow-secara-lokal) - [Mengirim Dana ke Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#mengirim-dana-ke-luar-negeri) - [Menerima Dana dari Luar Negeri](https://support.aspireapp.com/id/migrated/faq/akun-sgd#menerima-dana-dari-luar-negeri) - [Akun USD](https://support.aspireapp.com/id/migrated/faq/akun-usd) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-usd#syarat-dan-ketentuan) - [Mengelola Akun USD Anda](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengelola-akun-usd-anda) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-usd#menerima-dana) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-usd#informasi-umum) - [Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-idr#informasi-umum) - [Mengelola Akun IDR](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengelola-akun-idr) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-idr#menerima-dana) - [Akun EUR](https://support.aspireapp.com/id/migrated/faq/akun-eur) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-eur#syarat-dan-ketentuan) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/akun-eur#informasi-umum) - [Mengirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#mengirim-dana) - [Menerima Dana](https://support.aspireapp.com/id/migrated/faq/akun-eur#menerima-dana) - [Akun GBP](https://support.aspireapp.com/id/migrated/faq/akun-gbp) - [Syarat dan Ketentuan](https://support.aspireapp.com/id/migrated/faq/akun-gbp#syarat-dan-ketentuan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/akun-gbp#informasi-umum) - [Kirim Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#kirim-dana) - [Terima Dana](https://support.aspireapp.com/id/migrated/faq/akun-gbp#terima-dana) - [Kartu](https://support.aspireapp.com/id/migrated/faq/kartu) - [Informasi Umum](https://support.aspireapp.com/id/migrated/faq/kartu#informasi-umum) - [Kartu Fisik](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-fisik) - [Kartu Advance](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-advance) - [Kartu Debit](https://support.aspireapp.com/id/migrated/faq/kartu#kartu-debit) - [Manajemen Pengeluaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran) - [Anggaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#anggaran) - [Klaim](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#klaim) - [Tagihan](https://support.aspireapp.com/id/migrated/faq/manajemen-pengeluaran#tagihan) - [Manajemen Pendapatan](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan) - [Informasi umum](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#informasi-umum) - [Invoices](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#invoices) - [Link Pembayaran](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#link-pembayaran) - [Payment Gateway](https://support.aspireapp.com/id/migrated/faq/manajemen-pendapatan#payment-gateway) - [Integrasi Akuntansi](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi) - [Xero](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#xero) - [NetSuite](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#netsuite) - [QuickBooks](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#quickbooks) - [Jurnal](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#jurnal) - [Accurate](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#accurate) - [Ekspor Data](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#ekspor-data) - [Manajemen Kategori](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#manajemen-kategori) - [SAP Business One](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#sap-business-one) - [Zoho Expense](https://support.aspireapp.com/id/migrated/faq/integrasi-akuntansi#zoho-expense) - [Platform Pembayaran](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran) - [Stripe](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#stripe) - [PayPal](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#paypal) - [Shopify](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopify) - [Apple App Store](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#apple-app-store) - [Qoo10](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#qoo10) - [Lazada](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#lazada) - [Shopee](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#shopee) - [Etsy](https://support.aspireapp.com/id/migrated/faq/platform-pembayaran#etsy) - [Paket Berlangganan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan) - [Layanan dan Value](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#layanan-dan-value) - [Penagihan](https://support.aspireapp.com/id/migrated/faq/paket-berlangganan#penagihan) - [Keamanan Data](https://support.aspireapp.com/id/migrated/faq/keamanan-data) - [Keamanan Dana](https://support.aspireapp.com/id/migrated/faq/keamanan-data#keamanan-dana) - [Kontrol Keamanan dan Kecurangan](https://support.aspireapp.com/id/migrated/faq/keamanan-data#kontrol-keamanan-dan-kecurangan) - [Pertanyaan Lainnya](https://support.aspireapp.com/id/migrated/faq/keamanan-data#pertanyaan-lainnya) - [Undang-Undang Perlindungan Data Pribadi](https://support.aspireapp.com/id/migrated/faq/keamanan-data#undang-undang-perlindungan-data-pribadi) - [Lainnya](https://support.aspireapp.com/id/migrated/faq/lainnya) - [Google Work Space](https://support.aspireapp.com/id/migrated/faq/google-work-space) - [FAQ umum untuk set up | Di Portal Google](https://support.aspireapp.com/id/migrated/faq/google-work-space#faq-umum-untuk-set-up-di-portal-google) - [Aktivasi Awal](https://support.aspireapp.com/id/migrated/faq/google-work-space#aktivasi-awal) - [Pengaturan](https://support.aspireapp.com/id/migrated/faq/google-work-space#pengaturan) # Bagaimana cara mengatasi error pada sinkronisasi transaksi Xero? #### **Transaksi saya tidak disinkronkan di Xero** Kami menyarankan untuk memutuskan dan menghubungkan kembali akun Aspire Anda ke Xero untuk menyelesaikan masalah sinkronisasi. Anda dapat merujuk ke panduan yang disediakan di [FAQ](https://support.aspireapp.com/id/faq/bagaimana-cara-memutuskan-koneksi-xero) ini untuk mempelajari cara berhenti menghubungkan Xero dari akun Aspire Anda. Jika memutuskan sambungan akun Anda tidak berfungsi di aplikasi Aspire, sebaiknya putuskan sambungan Aspire dari akun Xero Anda secara langsung. Anda dapat menemukan panduan tentang cara melakukannya di [FAQ](https://support.aspireapp.com/id/faq/bagaimana-cara-memutuskan-koneksi-xero) yang sama.  #### Saat saya menyinkronkan transaksi Pengeluaran Xero di Tab Sinkronisasi Tertunda, terdapat label "Kesalahan sinkronisasi"  Ini terjadi ketika ada kesalahan dalam koneksi dengan Xero. Anda dapat masuk ke panel Detail Pengeluaran untuk melihat detail kesalahan yang ditemui. Anda dapat mencoba menyinkronkan transaksi ini lagi setelah melakukan pembaruan. #### Saat saya menyinkronkan transaksi pengeluaran Xero di Tab Tersinkron, muncul "kesalahan Sinkronisasi" Hal ini terjadi saat detail pengeluaran disinkronkan dengan Xero, tetapi beberapa lampiran tidak dapat disinkronkan. Xero hanya mengizinkan lampiran kurang dari 3MB, hingga maksimum 10 lampiran. Anda dapat memeriksa pengeluaran Anda untuk melihat apakah semua lampiran memenuhi kriteria ini. #### Account Token, Account Number, atau Account ID sudah terhubung ke rekening bank lain di organisasi Xero yang dipilih Hal ini terjadi saat Anda mencoba menghubungkan ke rekening bank Xero yang sudah tersambung ke akun Aspire lain. Untuk mengatasi masalah ini, Anda perlu menghubungkan ke rekening bank Xero lainnya. Sebagai alternatif, Anda dapat membuat akun baru di bagian Akun platform Xero. Tujuannya adalah untuk menghubungkan akun Aspire dengan akun baru di Xero. - Di Xero, buat akun baru pada bagian Akun, lalu kembali ke aplikasi Aspire, klik **Hubungkan sekarang** dan pilih akun baru tersebut. Silakan merujuk ke [video Youtube ini](https://www.youtube.com/watch?v=8at5BzlqYhs) untuk mendapatkan pemahaman lebih baik terkait metode ini.  - Setelah itu, kembali ke halaman integrasi, pilih rekening bank baru untuk disinkronkan, dan sambungkan. **Ada pertanyaan?** Silakan login ke aplikasi Aspire dan hubungi kami melalui chatbox di pojok kanan bawah. --- **Ingin memberikan saran**? Beri tahu kami [di sini](https://share.hsforms.com/1evjyDRi7QaeWEzRPHgfa7Aclt5p?referring_page_website_from_form=Bagaimana%20cara%20mengatasi%20error%20pada%20sinkronisasi%20transaksi%20Xero?).  [![logo perusahaan](https://support.aspireapp.com/hs-fs/hubfs/Aspire%20Logo%20202011-1.png?height=120&name=Aspire%20Logo%20202011-1.png)](https://aspireapp.com/) FAQ - [Kunjungi situs Aspireapp](https://aspireapp.com/id-ID) -