Why is the account number 12 digits long?

The account number digit length reflects how Aspire accounts are set up with our payments partner.

This is due to the way we set up the Aspire accounts. Aspire is a Singapore-based payments services provider that partners with multiple financial institutions to save you time and money. For the SGD Account, Aspire holds a Master Account in DBS Bank whereby the funds are kept in segregated Virtual Accounts (VA) for each of our customers.

The VA number is 12-digits long. This is what you use to receive bank transfers via FAST, GIRO, and MEPS directly into this account number, as well as payouts from online platforms, i.e. Paypal.

For more information on receiving payments into your SGD Account, please refer to this FAQ.

Questions? Please let us know here and we will get back to you during business hours (Mon - Fri, 9:30 AM - 6:30 PM SGT).