You can customize the notifications you want to receive in-app regarding transfers, card payments, team activity, feature updates and offers.
To change your preferred notifications:
- Aspire Website
- Click the "Settings" Icon on the upper right of the page
- Select "Notifications"
- Turn on/off the notification by clicking on the push button or change delivery options to edit your preferences from the multiple categories
- Aspire Mobile App
- Click on the "Menu" button located on the lower side of the screen
- Scroll down to the Settings section, then click "Notifications"
- Turn on/off the notification by clicking on the push button or change delivery options to edit your preferences from the multiple categories
Notification Preference Categories
You can customize the type of notifications you receive (SMS, Email, Push) based on the following categories.
| Category | Sub-category | Description |
| Payment | Outbound transfers | When money gets deducted from your account |
| Inbound transfers | When money gets added to your account | |
| Transfer approval* | When your team member sets up a transfer for your approval | |
| Low balance reminder | When your account balance falls below a customized amount from your settings | |
| Card | Card transaction | When you successfully performed card transactions |
| Card cashback | When cashback is credited to your account | |
| Multi-user access | Team activity | When anyone in your team performs necessary actions like Funds Transfer, Card Payment, Referral Program Notification, New Card Request, etc. |
| Budget | Budget activity | When your team makes transactions on your budgets |
| Invoices | Auto-matching | When an invoice has been auto-matched with a payment |
| Tips and news | Tips | Get tips on getting the most out of Aspire products |
| Feature Updates and Offers | Stay up-to-date with the latest features & offers |
*Transfer approval: we highly recommend that at least one admin receives this notification to stay updated on your team's transfer requests.
Mandatory Notifications
We will be sending you mandatory notifications out of your notification preference settings. Here are the notifications you will continue to receive from Aspire:
- One Time Passwords (OTPs)
- Transaction failure notification from transfers or card payments
- Security and compliance-related topics
Questions? Please let us know here or chat with us during business hours (Mon - Fri, 9.30 AM - 6:30 PM SGT) by clicking on the green chat bubble on the lower right-hand side.