How can Admin users manage notification preferences in Aspire?

You can customize the notifications you want to receive in-app regarding transfers, card payments, team activity, feature updates and offers.

To change your preferred notifications:
  • Aspire Website
    • Click the "Settings" Icon on the upper right of the page
    • Select "Notifications"
    • Turn on/off the notification by clicking on the push button or change delivery options to edit your preferences from the multiple categories
  • Aspire Mobile App
    • Click on the "Menu" button located on the lower side of the screen
    • Scroll down to the Settings section, then click "Notifications"
    • Turn on/off the notification by clicking on the push button or change delivery options to edit your preferences from the multiple categories

Notification Preference Categories

You can customize the type of notifications you receive (SMS, Email, Push) based on the following categories.

Category Sub-category Description
Payment Outbound transfers When money gets deducted from your account
Inbound transfers When money gets added to your account
Transfer approval* When your team member sets up a transfer for your approval
Low balance reminder When your account balance falls below a customized amount from your settings
Card Card transaction When you successfully performed card transactions
Card cashback When cashback is credited to your account
Multi-user access Team activity When anyone in your team performs necessary actions like Funds Transfer, Card Payment, Referral Program Notification, New Card Request, etc.
Budget Budget activity When your team makes transactions on your budgets
Invoices Auto-matching When an invoice has been auto-matched with a payment
Tips and news Tips Get tips on getting the most out of Aspire products
Feature Updates and Offers Stay up-to-date with the latest features & offers

*Transfer approval: we highly recommend that at least one admin receives this notification to stay updated on your team's transfer requests. 

Mandatory Notifications

We will be sending you mandatory notifications out of your notification preference settings. Here are the notifications you will continue to receive from Aspire: 

  • One Time Passwords (OTPs)
  • Transaction failure notification from transfers or card payments 
  • Security and compliance-related topics 

Questions? Please let us know here or chat with us during business hours (Mon - Fri, 9.30 AM - 6:30 PM SGT) by clicking on the green chat bubble on the lower right-hand side.