How to request an official letter containing my IDR account details?

You can download an official letter that contains your IDR account details in-app, which you can share with your customers or investors.

We have placed the steps below for your guide:

  • Via Desktop
    1. Go to "Accounts" on the upper left of the page, and click "IDR Account"
    2. Choose any of your available local virtual accounts 
    3. Click "Share details", then choose "Download official letter"
  • Via Mobile App
    1. Click "IDR Account" located on the upper part of your screen
    2. Choose any of your available local virtual accounts 
    3. Click "Share details", then choose "Download official letter"

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.


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