If you're using the DBS USD Account
You can expect your transfer to be initiated within 1-2 business days of receiving your request via the transfer request forms if all details are in order.
Transfers typically take another 3-5 business days via the SWIFT network to reach the beneficiary. Please expect delays if you have not provided sufficient information in the transfer request form such as the purpose of the transaction, or any supporting documentation.
Related Article: How can I send transfers from my DBS USD Account?
Need clarity on DBS USD Account? Please complete this form "Submit a Query" to submit your interest in DBS USD Account, or any further queries.
If you're using The Currency Cloud Limited Account
An estimated time of arrival (ETA) of your transaction will be displayed in-app once the transaction has been initiated successfully.
Please refer to the below table for reference timings* based on payment methods:
|SWIFT Transfer||3-5 business days|
|Local transfers in the US (via ACH/Fedwire) and the UK||1-3 business days|
Additional time on top of the above if FX (conversion) involved
| > Weekdays: 0 - 1 day
> Weekends: 1 - 4 days
*Subjected to compliance checks.
If your transfer has not been received by your beneficiary for more than 7 days, please reach out to us, and we will be happy to assist you in tracing your funds.
Note: If your transfer was rejected by the beneficiary, it may take up to two weeks or more before it is returned to your account. You may view our article to learn more details.
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