How does auto-reconciliation work for Payment Links in SGD?

 

Our system will auto-match and mark your payment link as paid if the transfer is received in your SGD account with the following conditions:

  • Payee placed the payment link reference number (e.g. PL-0011) on the transfer reference; AND
  • Payee transferred the exact amount shown on the Payment Link.

Note! We have also highlighted this on the Payment Link Portal to remind your customers to place the payment link invoice number on their transfer:

 

Questions? Please let us know here or chat with us during business hours (Mon - Fri, 9AM - 6PM SGT) by clicking on the green chat bubble on the lower right-hand side.