1. Aspire FAQs
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  3. General Card Information

How do I remove a Merchant Lock?

To remove a Merchant lock, you will need to edit the card directly

To remove a Merchant Lock, follow the steps below:

  1. Click on Cards on the left-hand side, under Spend
  2. Search and click on the card you would like to remove the merchant lock from
  3. Click on Edit in the top right corner 
  4. Under spend controls, click on the merchants listed. This will then prompt the merchant list to come up.
  5. Make the changes you require. Remove the merchants you don't want, add more or remove all
  6. Click on Update Card

*Note* only an Admin or a Budget Owner who created the card can make these changes. An employee can request it themselves by following the steps in this article.

Questions? Please let us know here or chat with us during business hours (Mon - Fri, 9AM - 6PM SGT) by clicking on the green chat bubble on the lower right-hand side.