How to update my registered email address?

You can update your registered email address by going to the Settings page.

Follow the video guide or the steps below to update your registered email address:

Via Desktop

  1. Click on the  ⚙️ icon
  2. Click on Personal details 
  3. Click on the "Update" button next to the email address detail
  4. Perform the security checks, which include inserting your password, the One Time Password (OTP), and the security questions
  5. Proceed to input and verify your new email address

Via Mobile

  1. Click on the "Menu" button located on the lower side of the screen
  2. Click on the  ⚙️ icon
  3. Click on Personal details 
  4. Click on the "Update" button next to the email address detail
  5. Perform the security checks, which include inserting the PIN number or biometric scan, the One Time Password (OTP), and the security questions
  6. Proceed to input and verify your new email address

Note: If you did not receive an SMS OTP to your registered phone number, please visit this article for the troubleshooting guide. 

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.


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