How can I modify or cancel a scheduled outbound transfer?

 

Admin and Finance Transfer & Submit users can cancel scheduled outbound transfers. You may follow our step-by-step guide below or watch our video guide:

  • Via Desktop 
    1. On the left side of the page, go to "Transactions"
    2. Click the "Upcoming" tab, and choose the scheduled transfer you want to cancel
    3. Click "Manage Transfer", then select "Stop Transfer". The scheduled transfer will then be removed from your "Upcoming" transfer tab
  • Via Mobile App
    1. On the lower part of the page, click "Menu"
    2. Click "Transactions" under the Overview section
    3. Click the "Upcoming" tab, and choose the scheduled transfer you want to cancel
    4. Click on "Manage Transfer", then select "Stop Transfer". The scheduled transfer will then be removed from your "Upcoming" transfer tab
HubSpot Video

Questions? Please let us know here or chat with us during business hours (Mon - Fri, 9AM - 5.30PM SGT) by clicking on the green chat bubble on the lower right-hand side.