How to cancel a scheduled outbound transfer on SGD Account?

 

Admin and Finance Transfer & Submit users can cancel scheduled local outbound transfers on SGD Account.

You may follow our step-by-step guide below or watch our video guide:

  • Via Desktop 
    1. On the left side of the page, go to "Transactions"
    2. Click the "Upcoming" tab, and choose the scheduled transfer you want to cancel
    3. Click "Manage Transfer", then select "Stop Transfer". The scheduled transfer will then be removed from your "Upcoming" transfer tab
  • Via Mobile App
    1. On the lower part of the page, click "Menu"
    2. Click "Transactions" under the Overview section
    3. Click the "Upcoming" tab, and choose the scheduled transfer you want to cancel
    4. Click on "Manage Transfer", then select "Stop Transfer". The scheduled transfer will then be removed from your "Upcoming" transfer tab

Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.


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