How to add new users to Aspire account?

Admin users can invite one or more users in one go!

Watch our video guide or follow the steps towards the end of this page:

Step-by-step guide:

1. To access on desktop, go to the "Users and Access" section on the lower left and click on "Users". For mobile app users, tap on "Menu", scroll down to the Users & Access section, and then select "Users"

2. Click on the "New User" button on the upper right and enter the details & role of the new user:

3. If you need to add more, click "Add more" button to populate a new field.

4. If all is good, click "Send Invite", and you're done!

Note!

Developer user role is ONLY available for businesses incorporated in Indonesia.
If you're inviting an existing Aspire user, please make sure to use the email address they registered with on their Aspire account.

You may also invite multiple users by uploading a CSV file.

Click the "Upload CSV" button
Click "Download template", then fill it up with the users' information
Upload the filled-up CSV form on the same page, then click "Add users" button.

What happens after I invite other users?

After you have sent out invitations for new users, they will be sent an email notifying them to create or register their personal profiles on the Aspire app.

Once they have completed this, our KYC team will conduct independent due diligence before granting them access to your account.

Once the process is complete, you will be able to:

Approve transfers made by authorized users
Give these users an Aspire card
Assign users to Budgets

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Questions? Please log in to the app and reach out in the chat at the bottom right corner of the screen.

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