You can customise the notifications you want to receive in-app regarding transfers, card payments, team activity, feature updates and offers.
To change your preferred notifications via desktop:
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- Click the "Settings" Icon on the upper right of the page
- Select "Notifications"
- Turn on/off the notification by clicking on the push button
or change delivery options to edit your preferences from the multiple categories
- Click the "Settings" Icon on the upper right of the page
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- Click on the "Menu" button located on the lower side of the screen
- Scroll down to the Settings section, then click "Notifications"
- Turn on/off the notification by clicking on the push button or change delivery options to edit your preferences from the multiple categories
- Click on the "Menu" button located on the lower side of the screen
Notification Preference Categories
You can customise the type of notifications you receive (SMS, Email, Push) based on the following categories.
| Category | Sub-category | Description |
| Payment | Outbound transfers | When money gets deducted from your account |
| Inbound transfers | When money gets added to your account | |
| Transfer approval* | When your team member sets up a transfer for your approval | |
| Low balance reminder | When your account balance falls below a customized amount from your settings | |
| Card | Card transaction | When you successfully performed card transactions |
| Card cashback | When cashback is credited to your account | |
| Multi-user access | Team activity | When anyone in your team performs necessary actions like Funds Transfer, Card Payment, Referral Program Notification, New Card Request, etc. |
| Invoices | Auto-matching | When an invoice has been auto-matched with a payment |
| Tips and news | Tips | Get tips on getting the most out of Aspire products |
| Feature Updates and Offers | Stay up-to-date with the latest features & offers |
Transfer approval: we highly recommend that at least one admin receives this notification to stay updated on your team's transfer requests.
Mandatory Notifications
We will send you mandatory notifications out of your notification preference settings. Here are the notifications you will continue to receive from Aspire:
- One Time Passwords (OTPs)
- Transaction failure notification from transfers or card payments
- Security and compliance-related topics
- Notification if you have signed in from a new or unrecognised device
- Email notification on Advance Card Billing Statement (if Advance Limit is activated)
Questions? Reach out in the chat at the bottom right corner of the screen.
Suggestions? Let us know here.