Aspire FAQs

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Aspire FAQs

Account Setup

Account Setup

Account Opening, Multi-User Access, Accounting

About Us

Which currency accounts do you offer?

What services does Aspire offer?

Do you have a physical branch?

What are your opening hours?

How do I contact Aspire?

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Account Opening & Eligibility

What documents are needed to open an account?

Can you serve Funds and SPVs?

What countries does Aspire support?

Can Singaporean Charities & Non-governmental organisations open an Aspire account?

Where can I find my official account details?

How do I add another company/entity?

How long does it take to open an Aspire account

Where can I upload and view the required documents via in-app?

Do you offer EURO or GBP Currency Accounts?

How can I apply for an account?

What documents are required to open an account for a Singapore business?

What is the cost of Aspire Subscription?

How can I apply for a second account with Aspire?

How do I enable the laptop camera during registration?

提交所需文件

What documents are required to open an account for an Indonesia business?

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Manage Account Users

How to add an Employee user to your Aspire account

How to add a Finance User to your Aspire Account

How do I add an Admin user to my Aspire Account?

How do I add multiple users to my Aspire Account?

How do I add user to my account in bulk?

Which are the different user roles available in the Aspire account?

What documents should the invited user provide?

How can I add new users to my Aspire account?

What happens after I invite other users?

How to modify or cancel the access of a pending user?

How to modify the role of an existing user?

How can I remove access to an existing user?

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Notification Settings

How can Admin users manage notification preferences in Aspire?

How can Finance users manage notification preferences in Aspire?

How can Employee users manage notification preferences in Aspire

Approval Policy

What is a Transfer Approval Policy?

Which transactions are covered under the Transfer Approval Policy?

How can I create a Transfer Approval Policy?

How can I Submit and Approve transfers after creating a Transfer Approval Policy?

What happens when an Approver creates a transfer?

How can I remove the Approval Policy created?

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Account Closure

My account has been closed by Aspire

How do I close my Aspire account?

What happens when my Aspire account is put on hold?